Quality Assurance Specialist
2 weeks ago
Are you ready to contribute to a vital mission? We are seeking a Quality Assurance Specialist to enhance our operations at Bigham Cable Construction. This role involves leading efforts to identify and rectify quality issues in the field, ultimately minimizing damages.
Key Responsibilities:
1. Collaborate with operations supervisors, managers, and Field Check partners to select audits aimed at preventing potential damages.
2. Conduct thorough field audits to ensure accuracy of markings and compliance with relevant state laws, regulations, and contractual obligations.
3. Perform root cause analysis on identified quality failures to implement effective solutions.
4. Complete all necessary documentation related to auditing and investigation processes, while communicating findings to quality assurance and operations management.
5. Address field risk findings and provide coaching and mentorship to technicians.
6. Participate in quality assurance ride-alongs with field technicians as requested by the Operations Manager.
7. Offer continuous feedback to Field Check partners to enhance quality outcomes and reduce damages.
8. Provide testimony in small claims and litigated cases when required.
Qualifications:
- A minimum of 5 years of locating experience or equivalent background.
- Strong troubleshooting skills for complex locates and proficiency in interpreting utility plats.
- Experience with various locating equipment.
- Proficient in Microsoft Office Suite or Google Suite.
- At least 5 years of investigation experience is preferred.
Benefits:
- Comprehensive Medical, Dental, Vision, and Prescription Plans
- Flexible Spending Accounts
- Short and Long Term Disability Coverage
- Supplemental Life and AD&D Insurance
- 401(k) Retirement Savings Plan with Company Match
- Stock Purchase Plan
- Employee Discounts
- Legal Insurance
- Paid Time Off and Holidays
About Us:
Bigham Cable Construction is dedicated to connecting communities across America. Our culture is built on core values that guide our interactions with each other, our clients, and the communities we serve. We prioritize respect, diverse perspectives, safety, and ethical standards.
With over 500 field offices and a workforce of more than 15,000 skilled professionals, we offer a wide range of specialized services, including construction, engineering, underground facility locating, fulfillment, and program management.
We are committed to fostering an environment where our employees can grow and develop the skills necessary for success in their current roles and future opportunities within the company.
Commitment to Diversity:
We believe that diversity and inclusion are fundamental to our success. Bigham Cable Construction is an equal-opportunity employer, ensuring a work environment where everyone can thrive and feel connected.
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