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Patient Services Representative

2 months ago

Saint George, Utah, United States Family Health Care Full time
Job Title: Patient Services Representative

Family Health Care is seeking a highly skilled and compassionate Patient Services Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Job Summary:

The Patient Services Representative will work collaboratively with our healthcare team to ensure seamless patient flow, efficient communication, and exceptional patient satisfaction. This role requires a strong attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities:
  • Provide exceptional patient care and support to patients and families
  • Manage patient flow, scheduling, and registration
  • Verify insurance and collect payments
  • Compile and record accurate documentation
  • Utilize medical and dental terminology
  • Work collaboratively with healthcare team to ensure seamless patient care
Requirements:
  • High school diploma/GED and minimum two-year experience, three-years preferred
  • Basic familiarity with medical and dental office routine and terminology
  • Ability to work well as a team, exhibit integrity, use good judgment and keep confidential information
  • Demonstrate reliable attendance and punctuality consistently
  • Proficient typing skills are essential
Work Environment:

The work environment is a typical medical office setting with appropriate climate controls. The noise level in the work environment is usually moderate.

Physical Demands:

The position is primarily sedentary with long periods of sitting. Occasionally, the employee will be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.