Regional Field Service Manager

7 days ago


Schaumburg, Illinois, United States Mazak Full time
About the Role
Mazak Corporation is seeking a highly skilled Field Service Team Leader to join our team at the Midwest Technology Center in Schaumburg, IL. This position involves overseeing a group of field technicians, ensuring exceptional service support is provided to customers and stakeholders.

Main Responsibilities
The successful candidate will be responsible for:
  • Scheduling and managing regional service engineers
  • Effectively handling overflow phone calls/emails into the service center
  • Ensuring customer responses are within prescribed time limits and quality standards
  • Thoroughly documenting summary of all customer calls in D365
  • Coordinating and expediting repair parts to obtain realistic delivery dates
  • Overseeing / managing overtime and taking disciplinary action as necessary

Why Mazak?
We are a leading manufacturer of machine tools and automation solutions. We value innovation, quality, and customer satisfaction. We are committed to providing our customers with the best possible service and support. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.

  • Schaumburg, Illinois, United States HR Manager Full time

    Job DescriptionKey Responsibilities:Help schedule, plan, and organize key team activities and events, such as team meetings, conferences, and social events.Manage the team calendar, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes.Arrange conference rooms, catering, audio/video, and other...


  • Schaumburg, Illinois, United States Illinois Energy Windows & Siding Full time

    Job OverviewWe are seeking a highly motivated and results-driven Field Operations Manager to join our team at Illinois Energy Windows & Siding. This is an excellent opportunity for an ambitious individual to take their career to the next level while working in a dynamic and fast-paced environment.The ideal candidate will have previous experience in...


  • Schaumburg, Illinois, United States LTF Technology Full time

    Job Title: Regional Sales Development ManagerLocation: Huntley, ILJob Type: Full-timeAbout Us: LTF Technology is a developer and manufacturer of advanced OEM LED products. We provide innovative engineering solutions for all our customers' needs.Job Description: As a Regional Sales Development Manager, you will be responsible for developing new business...


  • Schaumburg, Illinois, United States Illinois Energy Windows & Siding Full time

    OverviewAt Illinois Energy Windows & Siding, we are committed to providing our customers with the highest quality products and craftsmanship in an honest, efficient and professional way. Our company is a leader in the industry, founded in 2002, and has a proven track record of success.Salary and BenefitsThe estimated salary for this role is $56,000 -...


  • Schaumburg, Illinois, United States Canon U.S.A., Inc. Full time

    In this exciting opportunity as Field Service Professional, you will play a key role in maintaining the performance of assigned machines and facilitating performance at a level that helps to achieve branch/district overall metric targets.You'll be responsible for reporting product failure trends and serviceability issues, meeting customer demands by...


  • Schaumburg, Illinois, United States Paylocity Full time

    About the RoleWe are seeking a highly motivated Regional Sales Leader to join our team in driving sales growth and expansion. As a Regional Sales Leader, you will be responsible for leading a team of sales professionals in managing customer relationships, identifying new business opportunities, and closing deals.Lead a team of sales professionals in...

  • Field Team Manager

    4 days ago


    Schaumburg, Illinois, United States Illinois Energy Windows & Siding Full time

    This is an exciting opportunity for an experienced manager to lead a team of canvassers in the field and contribute to the growth and success of Illinois Energy Windows & Siding.",


  • Schaumburg, Illinois, United States Philips Full time

    About the RoleIn this position, you will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites.Your primary responsibilities will include providing exceptional customer service, actively participating as a member of the regional work...


  • Schaumburg, Illinois, United States Swift Placement & Consulting Full time

    Job Summary:Swift Placement & Consulting is seeking an experienced CNC Field Service Engineer to join our team. The ideal candidate will have a strong background in CNC machining, excellent technical skills, and excellent communication abilities.**Responsibilities:**Install, repair, and upgrade CNC machining equipment at customer sitesAnalyze equipment...


  • Schaumburg, Illinois, United States IonTuition Full time

    Estimated Salary: $45,000 - $65,000 per year depending on experience and location. IonTuition is an employee-driven organization where open communication and feedback are highly valued. We offer a competitive benefits package including medical, dental, vision, and life insurance, as well as advancement opportunities and diverse experience with supporting...


  • Schaumburg, Illinois, United States Prevalent Group Full time

    Your RoleAs a Coding and Marking Service Expert, you will play a critical role in delivering exceptional customer service, ensuring that our customers' equipment is operating at peak efficiency. You will provide installation, emergency repairs, preventative maintenance services, and training to customers, exceeding their expectations through exceptional...


  • Schaumburg, Illinois, United States 7-Eleven Full time

    Job Title: District Operations ManagerAbout the Role: 7-Eleven is seeking a District Operations Manager to oversee 12-14 store locations. The ideal candidate will have a strong background in training and supervising store leaders, implementing merchandising programs, and controlling cash and inventory. Responsibilities: - Staffing, training, and supervising...


  • Schaumburg, Illinois, United States North Vending LLC Full time

    We are seeking a Technical Support Engineer - Field Service at North Vending LLC. In this role, you will be responsible for traveling to client locations to install, maintain, and repair various hardware devices. As a key member of our IT team, you will provide exceptional technical support to ensure customer satisfaction.We offer a competitive salary of...


  • Schaumburg, Illinois, United States North Vending LLC Full time

    Field Collection PositionWe are looking for a highly motivated and detail-oriented Field Collection Professional to join our team in Chicago. As a Field Collector, you will be responsible for servicing vending and coin-operated machines at client locations within the Chicago metropolitan area.The core duties of this role include:Visiting assigned routes of...


  • Schaumburg, Illinois, United States Sequel Med Tech Full time

    About the OpportunityWe are seeking a highly skilled sales professional to join our team as a Territory Business Leader. This role offers a unique opportunity to work with cutting-edge technology and make a meaningful impact on people's lives.Key Responsibilities:Develop and execute sales strategies to meet/exceed targets in partnership with the CDS.BUILD...


  • Schaumburg, Illinois, United States Illinois Energy Windows & Siding Full time

    Company Overview">We are a leading provider of top-quality products and services in the remodeling industry, founded in 2002.We prioritize building strong relationships with our customers and communities through honesty, efficiency, and professionalism.Our mission is to enhance and enrich lives by delivering world-class remodeling solutions that last a...


  • Schaumburg, Illinois, United States 7-Eleven Full time

    Unlock Career Growth with 7-ElevenAs a Retail Operations Manager, you will have the opportunity to oversee multiple store locations and lead a team of employees in providing exceptional customer service.We are committed to our Area Leader training program participants receiving proper training through our comprehensive training program that typically lasts...


  • Schaumburg, Illinois, United States LTF Technology Full time

    Job SummaryWe are seeking an experienced Regional Sales Manager to join our team at LTF Technology, a leading developer and manufacturer of advanced OEM LED products. Based in Huntley, IL, this full-time position reports directly to the Director of Sales.The ideal candidate will have a strong background in B2B sales and customer-focused experience, with...


  • Schaumburg, Illinois, United States Illinois Energy Windows & Siding Full time

    Job OverviewThis is an exciting opportunity to join our team as a Field Leadership Specialist, responsible for managing a team of canvassers in the field. As a leader, you will provide motivation and coaching to help your team reach daily, weekly, monthly, and annual goals.The ideal candidate will have strong leadership skills, a high school diploma or...


  • Schaumburg, Illinois, United States Non-Profit Association Full time

    Job Description: Metalcasting Industry Sales ProfessionalWe are looking for a results-driven Sales Professional to join our team in the East region. The ideal candidate will have a strong background in sales and a passion for the metalcasting industry.Key responsibilities include:Developing and implementing sales strategies to meet or exceed sales...