Front Desk Lead

4 days ago


Van Horn, Texas, United States Palette Hotels Full time

Job Description:

Holiday Inn Van Horn TX is seeking a Front Desk Lead to oversee the front desk operations and lead a team of front desk staff to deliver exceptional guest experiences.

Key Responsibilities:

  • Lead and manage a team of front desk staff, providing guidance and support to ensure seamless guest experiences.
  • Assist in the development and implementation of hotel policies and procedures related to front office operations.
  • Collaborate with other departments to ensure effective communication and teamwork.
  • Monitor and control hotel inventory, including room assignments and key cards.
  • Manage guest complaints and issues, resolving them promptly and professionally.

Requirements:

  • 2+ years of experience in hotel front office management or supervisory roles.
  • Demonstrated ability to lead and motivate teams to achieve exceptional results.
  • Excellent communication and problem-solving skills.
  • Able to work effectively in a fast-paced environment with multiple priorities.

What We Offer:

Palette Hotels offers a competitive salary range of $55,000 - $75,000 per year, depending on experience, plus benefits and opportunities for career growth and professional development.


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