Front Desk Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Service Representative. In this role, you will be responsible for providing exceptional service to our guests, responding to their inquiries, and resolving any issues that may arise.
Salary: $40,000 - $60,000 per year
About the RoleAs a Front Desk Service Representative, you will be the first point of contact for our guests and will be responsible for creating a positive and memorable experience for them. You will work closely with other hotel staff to ensure that our guests receive excellent service and have a smooth and enjoyable stay.
Main Responsibilities:
- Provide exceptional service to our guests, responding to their inquiries and resolving any issues that may arise.
- Manage the front desk operations, including check-in and check-out processes, guest registration, and room assignments.
- Work closely with other hotel staff to ensure that our guests receive excellent service and have a smooth and enjoyable stay.
Requirements:
- Positive attitude and good communication skills.
- Commitment to delivering a high level of customer service.
- Excellent grooming standards.
- Flexibility to respond to a range of different work situations.
Preferred Qualifications:
- Two years of experience in a similar role.
- Knowledge of the hospitality industry.
- High level of IT proficiency.
- Able to speak and understand Spanish.
About Palette Hotels
We are a boutique hotel chain that prides itself on providing exceptional service to our guests. We offer a competitive salary, outstanding health benefits, and extensive training and development programs. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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