Hotel Reception Supervisor

3 weeks ago


Van Horn, Texas, United States Palette Hotels Full time

We are seeking a seasoned Hotel Reception Supervisor to lead our front desk team in Van Horn, TX. As a key player in providing exceptional guest experiences, you will oversee daily operations, manage staff, and maintain high standards of customer service.

Key Responsibilities
  • Manage the front desk team, including scheduling, training, and performance evaluations.
  • Respond to guest inquiries and resolve issues in a prompt and professional manner.
  • Collaborate with other departments to ensure seamless hotel operations.
  • Maintain accurate records and reports, including guest feedback and complaints.
Requirements

To excel in this role, you should possess:

  • A strong background in hospitality, with previous experience in a supervisory role.
  • Excellent communication and leadership skills.
  • A commitment to delivering exceptional customer service.
  • Flexibility to work varied shifts, including evenings and weekends.
Compensation and Benefits

This role offers a salary range of $50,000 - $65,000 per year, based on experience. You will also enjoy benefits, including health insurance, paid time off, and opportunities for career advancement.



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