Property Management Coordinator

6 days ago

Albuquerque, New Mexico, United States Amcllc Full time

Job Summary:

We are seeking a highly skilled and motivated Assistant Manager to join our team at Apartment Management Consultants, LLC. As an Assistant Manager, you will play a key role in supporting the Community Manager in overseeing and managing the financial and operational aspects of our community.

Key Responsibilities:

  • Oversee file management and run assigned reports to ensure accurate and timely data entry.
  • Utilize exceptional customer service and sales techniques to provide an efficient and courteous response to all resident requests.
  • Collect all monies due and oversee audit evictions, potential skips, and move-outs by conducting thorough unit inspections.
  • Communicate with outside legal counsel during the eviction process to ensure compliance with all relevant laws and regulations.
  • Finalize move in/out and renewals files and enter data into property management software to maintain accurate records.
  • Oversee resident renters insurance procedure to ensure compliance with company policies and procedures.
  • Collect deposits and process future residents' applications to ensure timely and efficient onboarding.
  • Ensure the model/target apartments are ready for show and maintain a clean workspace to showcase our community's amenities.
  • Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies to provide expert guidance to residents and staff.
  • Maintain contact with all apartment locator services and local businesses to provide informational materials and promote our community.
  • Shop surrounding or competing properties and conduct outreach marketing to stay ahead of the competition.
  • Develop and maintain on-going resident retention programs to ensure high resident satisfaction and retention rates.
  • Report unusual or extraordinary circumstances regarding the property or residents to ensure prompt attention and resolution.
  • Maintain a professional appearance and conduct at all times to represent our company and community in a positive and professional manner.

Requirements:

  • Customer service experience with a proven track record of providing exceptional service to residents and staff.
  • 6 months experience in the property management industry, with a strong understanding of property management software and procedures.
  • Strong communication skills, both written and verbal, to effectively communicate with residents, staff, and outside vendors.
  • The ability to remain professional and courteous in a fast-paced working environment, with a strong attention to detail and organizational skills.

Additional Information:

Apartment Management Consultants, LLC is a leader in the property management industry, with a passion for helping people and creating authentic relationships. Our company culture is built on a foundation of trust, respect, and open communication, with a focus on providing exceptional service to our residents and staff. We offer a competitive compensation package, including paid training, medical insurance, PTO, company-provided uniforms, health and wellness programs, 401K, 8 paid holidays per year, employee referral incentives, bonus and commission opportunities, employee rent discount program, and professional development program.

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