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Assistant Property Manager

2 months ago

Albuquerque, New Mexico, United States Apartment Management Consultants Full time
Job Summary

We are seeking a highly skilled and organized Assistant Property Manager to support our Community Manager in overseeing and managing the financial and operational facets of our community.

Key Responsibilities
  • Oversee file management and run assigned reports to ensure accurate and timely data.
  • Utilize exceptional customer service and sales techniques to provide an efficient and courteous response to all resident requests.
  • Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy.
  • Communicate with outside legal counsel during the eviction process to ensure compliance with all regulations.
  • Finalize move in/out and renewals files and enter data into property management software to maintain accurate records.
  • Oversee resident renters insurance procedure to ensure compliance with company policies.
  • Collect deposits and process future residents' applications to ensure timely and accurate processing.
  • Ensure the model/target apartments are ready for show and maintain a clean workspace to showcase our community's amenities.
  • Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies to ensure understanding of required application information, screening process, policies, and procedures.
  • Maintain contact with all apartment locator services and local businesses to provide informational material and promote our community.
  • Shop surrounding or competing properties and conduct outreach marketing to stay informed about market trends and competitor activity.
  • Develop and maintain on-going resident retention programs to ensure high resident satisfaction and retention rates.
  • Report unusual or extraordinary circumstances regarding the property or residents to ensure prompt attention and resolution.
  • Maintain a professional appearance and conduct at all times to represent our company and community in a positive and professional manner.
Requirements
  • Customer service experience to provide exceptional service to residents and vendors.
  • 6 months experience in the property management industry to understand industry-specific procedures and regulations.
  • Strong communication skills both written and verbal to effectively communicate with residents, vendors, and colleagues.
  • The ability to remain professional and courteous in a fast-paced working environment to ensure timely and accurate processing of tasks.
  • Organization skills with strong attention to detail to maintain accurate records and ensure compliance with company policies.
About Us

Apartment Management Consultants (AMC) is a leader in the property management industry, dedicated to helping people and creating authentic relationships. Our passion for excellence and commitment to our values has established a working environment that inspires and rewards original ideas. We offer significant career advancement opportunities, competitive compensation, benefits, and incentive programs to our associates.

We are an equal opportunity employer and welcome applications from qualified candidates. Please note that all applicants will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified applicants with arrest or conviction records will be considered for employment.