Hospitality Front Desk Agent
3 weeks ago
Embassy Suites Boston Marlborough is seeking a Guest Services Representative to join our team As a Guest Services Representative, you will be responsible for providing exceptional guest service, handling front desk operations, and ensuring that our guests have a memorable experience.
The Role:
- Greet guests with a warm welcome and assist them in checking-in or checking-out.
- Process all room reservations, payments, and cancellations accurately and efficiently.
- Respond promptly to guest inquiries and resolve any issues that may arise.
- Maintain a clean and organized front desk area, ensuring that all necessary materials are readily available.
- Collaborate with other departments to provide seamless service to our guests.
Requirements:
- High school diploma or equivalent required.
- Prior hospitality experience preferred but not necessary.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
Benefits:
- A competitive salary range of $16-$19 per hour.
- Ongoing training and development opportunities.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with employer match.
- A generous paid time off policy.
-
Front Desk Ambassador
4 weeks ago
Marlborough, Massachusetts, United States Pyramid Global Hospitality Full timeSalary and BenefitsThe estimated salary for this position is $40,000 - $60,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.Job DescriptionThe Front Desk Agent will be responsible for delivering exceptional guest experiences, responding to customer...
-
Hospitality Team Member
3 weeks ago
Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Full timeJob DescriptionThe Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of their stay. This includes verifying and imprinting credit cards for authorization, handling cash, making change, and balancing an assigned house bank. You will also be responsible...
-
Front Desk Supervisor Role
4 days ago
Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Full timeOverview: The Front Desk Agent will provide prompt and courteous service to guests, register them, and close out their accounts upon completion of stay. This role requires previous hotel front desk experience and the ability to effectively deal with internal and external customers. You must be able to stand and move throughout the front office area...
-
Front Desk Supervisor in Boston
3 weeks ago
Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Full timeAbout Embassy Suites Boston Marlborough">We are a leading hospitality company committed to creating exceptional guest experiences. Our team at Embassy Suites Boston Marlborough is dedicated to providing outstanding service and memorable experiences for our guests.As a Front Desk Agent, you will be responsible for greeting and registering guests, providing...
-
Customer Service Representative
4 weeks ago
Marlborough, Massachusetts, United States Buffalo Lodging Associates Full timeJob DescriptionWe're seeking a Part-Time Front Desk Agent to join our team at the Hampton Inn by Hilton-Boston/Marlborough. The ideal candidate will provide superior service to all guests, greeting them, completing check-in/check-out procedures, handling cash and credit card transactions, identifying guest needs, and responding to requests in a timely...
-
Front Desk Representative
3 weeks ago
Marlborough, Massachusetts, United States True North Hotel Group Inc Full timeWe are seeking a Night Auditor to join our team at True North Hotel Group Inc in Marlborough, MA.Estimated salary: $50,000 - $60,000 per year.About the RoleThe Night Auditor will be responsible for serving as the main point of contact for all guest requests and needs from 11:00 pm until 7:00 am.Reporting and front desk clerical duties including assistance...
-
Hospitality Team Member
4 weeks ago
Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Full timeHospitality Career Opportunities at Embassy Suites Boston Marlborough">We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent.As a Front Desk Agent, you will be responsible for providing exceptional guest service, processing registrations, and managing front office operations.The ideal candidate will possess...
-
Front Desk Representative
3 weeks ago
Marlborough, Massachusetts, United States True North Hotel Group Inc Full timeGuest Services Expert\We are seeking a skilled Front Desk Associate to join our team at the Hyatt Place in Marlborough, MA.\Key Responsibilities:\\Greet and check-in guests, issuing room keys and providing directions.\Address guest inquiries and concerns via phone or in-person.\Provide exceptional customer service to ensure a positive guest...
-
Front Desk Team Member
3 weeks ago
Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Full timeAbout Embassy Suites Boston MarlboroughOverview of the PositionWe are seeking a skilled Front Desk Team Member to join our team at Embassy Suites Boston Marlborough. This individual will be responsible for providing exceptional guest service, handling front desk operations, and ensuring that our guests have a memorable experience.The Role:Greet guests with a...
-
Part-time Hospitality Team Member
4 weeks ago
Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Full timeJob DescriptionWe are seeking a Part-time Front Desk Agent to join our team at Embassy Suites Boston Marlborough. As a Front Desk Agent, you will be responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay.
-
Hotel Front Desk Coordinator and Team Leader
4 days ago
Marlborough, Massachusetts, United States Buffalo Lodging Associates Full timeAbout the CompanyBuffalo Lodging Associates is a hotel management company based in Canton, MA, founded in 1996. With over 50 hotels in its portfolio, we have partnered with reputable hotel brands like Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International. Our mission is to provide best-in-class hospitality...
-
Front Desk Associate
4 days ago
Marlborough, Massachusetts, United States Extended Stay Full time**The Role:**We are seeking a highly motivated Front Desk Associate to join our team at Extended Stay. In this role, you will be the face of our hotel, interacting with guests and providing exceptional service to ensure their stay with us is memorable and enjoyable.**Responsibilities Include:**Greeting guests and handling check-in and check-out...
-
Part-Time Front Desk Associate
3 weeks ago
Marlborough, Massachusetts, United States Buffalo Lodging Associates Full timeHotel Night Auditor Opportunity:Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? We're looking for a reliable and detail-oriented Night Auditor to join our Hampton Inn by Hilton-Boston/Marlborough team.About the Role:The Night Auditor is responsible for ensuring seamless guest experiences during...
-
Customer Experience Representative
4 days ago
Marlborough, Massachusetts, United States Extended Stay Full time**Company Overview:**At Extended Stay, we believe in creating memorable experiences for our guests. Our mission is to provide clean, comfortable, and convenient accommodations that make our guests feel at home.**Job Description:**We are seeking a skilled Customer Experience Representative to join our front desk team. In this role, you will be responsible for...
-
Customer Service Representative
4 weeks ago
Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Full timeEmbassy Suites Boston Marlborough - A Great Place to Work">Are you looking for a rewarding career in hospitality? Look no further than Embassy Suites Boston Marlborough! We offer a competitive salary, excellent benefits, and a supportive work environment.As a Front Desk Agent, you will have the opportunity to work with a talented team of professionals who...
-
Front Office Supervisor Lead
6 days ago
Marlborough, Massachusetts, United States Buffalo Lodging Associates Full timeAbout Us">Buffalo Lodging Associates prides itself on providing exceptional hospitality experiences, operational excellence, and employee well-being.">Job Description">The ideal candidate will possess excellent leadership skills, be proficient in Property Management Systems, and have a strong understanding of hotel operations.">Key...
-
Supervisor of Guest Services
4 weeks ago
Marlborough, Massachusetts, United States Pyramid Global Hospitality Full timeJob Description:The Front Desk Supervisor is responsible for providing guidance and leadership to the front office team, ensuring consistent quality customer service is delivered. This role requires effective communication, problem-solving, and conflict resolution skills.
-
Customer Service Supervisor
3 weeks ago
Marlborough, Massachusetts, United States Pyramid Global Hospitality Full timeJob SummaryThe Front Desk Supervisor at Embassy Suites by Hilton Boston Marlborough will lead the front office team in delivering exceptional customer service. The ideal candidate possesses excellent communication skills, basic mathematical abilities, and proficiency in using a computer system.
-
Part-time Customer Service Lead
4 weeks ago
Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Full timeCustomer Service Role at Embassy Suites Boston MarlboroughWe are looking for a customer-focused and results-driven Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Salary and Benefits Package:The estimated...
-
Front Office Receptionist
3 weeks ago
Marlborough, Massachusetts, United States Buffalo Lodging Associates Full timeNight Auditor - Join Our Team!At Hampton Inn by Hilton-Boston/Marlborough, we're committed to providing world-class hospitality experiences. As a Night Auditor, you'll play a vital role in ensuring our guests receive exceptional service during their stay. If you're passionate about delivering top-notch customer care and working in a dynamic environment, we...