Front Desk Ambassador

2 weeks ago


Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time
Salary and Benefits

The estimated salary for this position is $40,000 - $60,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Job Description

The Front Desk Agent will be responsible for delivering exceptional guest experiences, responding to customer inquiries, and resolving conflicts in a professional and courteous manner.

Responsibilities
  • Greet and register guests promptly and efficiently.
  • Provide accurate information about hotel amenities and services.
  • Close out guest accounts and verify credit card transactions.
  • Handle cash, make change, and balance the house bank.
Requirements

We are looking for a highly motivated and organized individual with excellent communication and problem-solving skills. The ideal candidate will have prior experience in a customer-facing role and be able to work well under pressure.


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