Front Desk Team Member

3 weeks ago


Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Full time

About Embassy Suites Boston Marlborough

Overview of the Position

We are seeking a skilled Front Desk Team Member to join our team at Embassy Suites Boston Marlborough. This individual will be responsible for providing exceptional guest service, handling front desk operations, and ensuring that our guests have a memorable experience.

The Role:

  • Greet guests with a warm welcome and assist them in checking-in or checking-out.
  • Process all room reservations, payments, and cancellations accurately and efficiently.
  • Respond promptly to guest inquiries and resolve any issues that may arise.
  • Maintain a clean and organized front desk area, ensuring that all necessary materials are readily available.
  • Collaborate with other departments to provide seamless service to our guests.

Requirements:

  • High school diploma or equivalent required.
  • Prior hospitality experience preferred but not necessary.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.

Benefits:

  • A competitive salary range of $15-$18 per hour.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with employer match.
  • A generous paid time off policy.


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