Customer Service Representative
5 days ago
Frontier Waste Solutions is a leading provider of waste management services in Texas, dedicated to delivering exceptional customer experiences and innovative solutions to meet the needs of our clients.
Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for handling inbound and outbound inquiries, providing exceptional customer service, and resolving issues in a timely and professional manner.
Key Responsibilities- Provide prompt and professional responses to customer inquiries via phone, email, or in-person
- Manage customer relationships, resolve issues, and provide solutions to meet their needs
- Process customer payments, set up new accounts, and provide service contract information
- Accurately document all customer interactions and account information
- Identify opportunities to upsell and cross-sell services to customers
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- 2 years of customer service experience, preferably in a call center environment
- 1 year of experience with Windows-based applications, including Microsoft Office and internet navigation
- Proficiency in Microsoft Word, Excel, Outlook, and Microsoft Teams
- Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment
- Ability to multitask, prioritize, and manage time effectively
- Sitting for 6-8 hours per day
- Standing, walking, bending, kneeling, stooping, and climbing
- Ability to lift and move items up to 10 pounds
- High School diploma or equivalent required
English (en-US)
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
5 days ago
Houston, Texas, United States Automation Personnel Services Full timeJob Summary:Automation Personnel Services is seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and maintaining accurate records in...
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Customer Service Representative
2 weeks ago
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Customer Service Representative
5 hours ago
Houston, Texas, United States Sixt Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Sixt. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to customers from around the world.You will provide customers with accurate information,...
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Customer Service Representative
15 hours ago
Houston, Texas, United States Elevance Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Elevance Health. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional support and guidance to help them navigate their healthcare needs.Key ResponsibilitiesProvide timely and...