Customer Service Representative
1 day ago
About the Role:
The consumer comes first within the hospitality industry, and that's no exception at Treu Management. Our Enrollment Specialists help local markets by offering products and services from our various clientele to increase their brand awareness and community outreach.
Key Responsibilities:
- Understand clients' products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need and assist in their enrollment process.
- Keep a record of customer interactions, processed orders, and service schedules.
- Take initiative and demonstrate a 'can-do' mindset, meeting challenges head-on no matter how difficult or stressful situations become.
- Maintain a positive and professional attitude and exemplify trustworthiness and hospitality toward consumers and staff.
- Train and develop skills to learn to manage a team of Junior Client Enrollment Representatives.
What We Offer:
As a Client Enrollment Representative, you will be part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Client Enrollment Representative's hospitality will be the difference between their encounter being just average or an exceptional one.
The primary purpose of the Client Enrollment Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client's customers. As a Client Enrollment Representative, you will discover the value of personal interactions through hospitality, providing customers with a customized yet professional experience.
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