Banking Associate
4 days ago
Armed Forces Bank is seeking a highly motivated and customer-focused Personal Banker to join our team. As a Personal Banker, you will be responsible for delivering exceptional client experiences, promoting bank products and services, and achieving sales goals.
Key Responsibilities- Sales and Service: Identify and engage prospects, recommend products based on client needs, and ensure superior product delivery for consumer and small business banking products and services.
- Client Service: Provide fast, easy, and personal service consistent with Armed Forces Bank standards, including resolving problems, building relationships, and handling special requests.
- Digital Expertise: Actively demonstrate digital expertise by using our digital platforms and educating clients about our digital products, including online banking, bill pay, mobile banking app, ATM/ITM's, and online chat features.
- Operational Tasks: Conduct operational tasks for servicing clients, ensuring accuracy and compliance to company policies, bank regulations, and department procedures.
- Confidentiality: Protect all client and bank information confidentially and follow all company policies.
- Training and Development: Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
Full-time associates are eligible for our benefits package, including medical, dental, vision, 401(k) plan, company-paid life insurance, short and long-term disability insurance, and company-paid vacation, paid leave, and holidays.
Requirements- Education: High school diploma or equivalent.
- Experience: Minimum 1 year of work experience required, with a minimum of 6 months sales and customer service experience.
- Skills: Ability and desire to engage with people in a sales environment, strong attention to detail, ability to organize work, strong written and verbal communication skills, basic math skills including cash counting, and proficiency in Microsoft Office suite of products.
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Banking Associate
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