Banking Associate

4 days ago


Columbia, Missouri, United States Armed Forces Bank Full time
Job Summary

Armed Forces Bank is seeking a highly motivated and customer-focused Personal Banker to join our team. As a Personal Banker, you will be responsible for delivering exceptional client experiences, promoting bank products and services, and achieving sales goals.

Key Responsibilities
  • Sales and Service: Identify and engage prospects, recommend products based on client needs, and ensure superior product delivery for consumer and small business banking products and services.
  • Client Service: Provide fast, easy, and personal service consistent with Armed Forces Bank standards, including resolving problems, building relationships, and handling special requests.
  • Digital Expertise: Actively demonstrate digital expertise by using our digital platforms and educating clients about our digital products, including online banking, bill pay, mobile banking app, ATM/ITM's, and online chat features.
  • Operational Tasks: Conduct operational tasks for servicing clients, ensuring accuracy and compliance to company policies, bank regulations, and department procedures.
  • Confidentiality: Protect all client and bank information confidentially and follow all company policies.
  • Training and Development: Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
Compensation and Benefits

Full-time associates are eligible for our benefits package, including medical, dental, vision, 401(k) plan, company-paid life insurance, short and long-term disability insurance, and company-paid vacation, paid leave, and holidays.

Requirements
  • Education: High school diploma or equivalent.
  • Experience: Minimum 1 year of work experience required, with a minimum of 6 months sales and customer service experience.
  • Skills: Ability and desire to engage with people in a sales environment, strong attention to detail, ability to organize work, strong written and verbal communication skills, basic math skills including cash counting, and proficiency in Microsoft Office suite of products.

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