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Retail Sales Specialist
2 months ago
Madewell is a vibrant clothing brand that emphasizes creativity, inclusivity, and self-expression. With a focus on denim, we provide a wide range of wardrobe essentials, including stylish tees, classic outerwear, timeless footwear, and durable bags. Our commitment to sustainability, a top-tier customer loyalty program, and community initiatives such as Hometown Heroes and Labels We Love set us apart. For more details, visit our website.
Position Overview
As a Retail Sales Specialist, you will serve as a brand ambassador, showcasing your unique style, enthusiasm for our products, and friendly demeanor on the sales floor. Your role will involve building authentic connections with customers, assisting them in discovering their individual styles. You will work collaboratively with your colleagues and management to enhance business performance, engage in tasks that ensure an exceptional customer experience, and foster a supportive, inclusive atmosphere on the sales floor.
Key Responsibilities
- Exceed sales and service expectations to drive revenue.
- Participate in training sessions, utilize product knowledge tools, and apply insights gained.
- Support store operations to maintain a high standard of presentation.
- Provide constructive feedback and ideas to the management team.
- Act in accordance with our core values.
- Make a positive first impression by welcoming and engaging with customers genuinely.
- Have a passion for the brand and a keen sense of fashion.
- Strive to create memorable customer experiences that inspire loyalty.
- Bring a strong work ethic and a commitment to achieving personal and team goals.
- Exhibit flexibility and a willingness to enjoy the work environment.
- Utilize technology effectively while ensuring personal interactions remain a priority.
- Build and maintain respectful relationships with team members.
- Must be at least 18 years old.
- Available during peak times, including evenings, weekends, and holidays.
- Capable of physical tasks, including lifting up to 40 pounds.
- Comfortable moving throughout the store and assisting customers.
- Competitive base salary and bonus opportunities.
- Flexible scheduling options.
- Generous merchandise discounts.
- Access to 24/7 confidential support for personal and work-related concerns.
- Opportunities for personal and professional growth.
- Community involvement through volunteer programs and charitable initiatives.
- Comprehensive health benefits, including medical, dental, and vision coverage.
- Paid time off, holidays, and parental leave.
- 401(k) plan with company matching contributions.
At Madewell, we are dedicated to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and are committed to providing equal opportunities to all qualified candidates.
