IT Support Specialist

1 month ago


Dallas, Texas, United States 1872 Consulting Full time
IT Technical Support Analyst

1872 Consulting is seeking a skilled IT Technical Support Analyst to join our team in Dallas, TX. As a key member of our support team, you will provide top-notch technical assistance to our professional staff, ensuring seamless operations and exceptional customer satisfaction.

Key Responsibilities:
  • Provide dynamic support in-person and over the phone to our staff, utilizing excellent judgment and intermediate trouble-shooting methodology.
  • Work collaboratively with a small team to resolve technical issues, leveraging your expertise in Windows 10 OS, Microsoft Suite, and various Kirkland applications.
  • Assist in troubleshooting and diagnosing issues, utilizing your knowledge of remote computing, Citrix, and basic PC troubleshooting skills.
  • Support iOS setup and troubleshooting, as well as basic networking, including wireless experience.
  • Develop a solid understanding of Voice over IP (VOIP) telephone systems and demonstrate a willingness to help other team members on difficult issues.
  • Document new findings, solutions, and processes, adhering to the use of call ticketing systems and following ticket ownership guidelines.
  • Participate in on-call and overtime on an as-needed basis, showcasing your ability to research information through internal and external sources.
  • Setup and troubleshoot video and audio in conference rooms, ensuring seamless collaboration and communication.
Requirements:
  • 2+ years of experience in IT Support in professional or corporate environments, ideally in both in-person and phone support environments.
  • Experience supporting Windows and Microsoft Office, as well as Citrix or VPN support.
  • Nice to have experience with Avaya phones, AV or conference room technology, AirWatch, and ServiceNow environments.
About Us:

1872 Consulting is a dynamic and innovative company dedicated to delivering exceptional IT solutions and support. We are committed to fostering a collaborative and inclusive work environment, where our team members can grow and thrive.


  • IT Support Specialist

    4 weeks ago


    Dallas, Texas, United States Desert IT Solutions Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Desert IT Solutions. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesProvide technical support and troubleshooting for hardware, software, and network...


  • Dallas, Texas, United States Desert IT Solutions Full time

    Job DescriptionDesert IT Solutions is seeking a skilled IT Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to our clients, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to...

  • IT Support Specialist

    3 weeks ago


    Dallas, Texas, United States TeamLogic IT Full time

    Job Title: IT Support TechnicianWe are seeking a highly skilled and motivated IT Support Technician to join our team at TeamLogic IT. As an IT Support Technician, you will be responsible for providing technical support and assistance to our clients, ensuring the smooth operation of their IT systems and infrastructure.Key Responsibilities:Provide first...


  • Dallas, Texas, United States TeamLogic IT Full time

    Job SummaryThe IT Support Technician role at TeamLogic IT is a challenging and rewarding opportunity for individuals who are passionate about technology and customer service. As a key member of our team, you will be responsible for providing technical support to our clients, ensuring the smooth operation of their IT systems, and delivering exceptional...


  • Dallas, Texas, United States TeamLogic IT Full time

    Job Summary:We are seeking a skilled IT Technician to join our team at TeamLogic IT. As an IT Technician, you will be responsible for managing our clients' IT environments, ensuring system operation and functionality, and providing first contact support for incoming requests.Key Responsibilities:Provide first contact support for incoming requests via...


  • Dallas, Texas, United States IT Vision Group Full time

    Job DescriptionThe IT Vision Group is seeking a highly skilled .Net Production Support Specialist with SQL to join our team.Key Responsibilities:Provide technical support for.Net applications and SQL Server databasesDevelop and implement solutions using.Net frameworks 3.5+Work with SQL Server 2008 R2+ and SSISCollaborate with the team to manage SLAs,...


  • Dallas, Texas, United States Desktop & Depot Support Full time

    Job OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Dallas, Texas.In this role, you will be responsible for providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer support, client center...


  • Dallas, Texas, United States Desktop & Depot Support Full time

    Job OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Dallas, Grand Prairie, or Richardson, Texas.Key Responsibilities:Provide workstation software break-fix supportPerform IMAC tasks, including PC installs, moves, adds, and changesLoad images and manage assetsSupport printer...


  • Dallas, Texas, United States IT Vision Group Full time

    Job OpportunityJob Title: Desktop Support and Field SupportLocation: Remote WorkDuration: Long-term ContractClient: McKessonJob DescriptionWe are seeking a skilled Desktop Support and Field Support professional to join our team at IT Vision Group.The ideal candidate will have experience in providing technical support for desktop systems and field support for...


  • Dallas, Texas, United States TeamLogic IT, Dallas, TX Full time

    Job SummaryWe are seeking a highly skilled IT Support Technician to join our team at TeamLogic IT in Dallas, TX. As an IT Support Technician, you will be responsible for providing technical support to our clients, ensuring the smooth operation of their IT systems, and resolving technical issues in a timely and effective manner.Key ResponsibilitiesProvide...


  • Dallas, Texas, United States IT Associates Full time

    Job Summary:We are seeking a highly skilled Mortgage Warehouse Specialist to join our team at IT Associates. As a key member of our financial services team, you will be responsible for file-level activity related to individual loan fundings, including file review, wire requests, and customer communication.Key Responsibilities:Confirm receipt of required...


  • Dallas, Texas, United States IT Concepts Full time

    Job SummaryWe are seeking a highly skilled Customer Service Engineer to join our team at IT Concepts. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their IT needs are met with efficiency and professionalism.Key ResponsibilitiesProvide technical support to customers via...


  • Dallas, Texas, United States IT Concepts Full time

    Job DescriptionWe are seeking an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States.Key ResponsibilitiesProvide technical support to customers via phone, email, and in-personDiagnose and resolve technical issues with computer systems and equipmentAssist in the...

  • IT Support Specialist

    4 weeks ago


    Dallas, Texas, United States Platinum Dermatology Partners Full time

    Job Details **Job Title:** IT Support Specialist **Job Location:** Dallas Office **Job Type:** Full Time **About Us:** Platinum Dermatology Partners is seeking a highly skilled IT Support Specialist to join our team. **Job Summary:** We are looking for a talented IT Support Specialist to provide Tier I and II onsite IT support to our employees in the...

  • IT Support Specialist

    2 weeks ago


    Dallas, Texas, United States OSTechnical Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at OSTechnical. The ideal candidate will have a strong background in technical support and be able to provide exceptional customer service to our employees.Key Responsibilities:Provide technical support for desktops, laptops, and mobile devices.Configure...

  • IT Support Specialist

    2 weeks ago


    Dallas, Texas, United States OSTechnical Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at OSTechnical. The ideal candidate will have a strong background in technical support, with excellent communication and problem-solving skills.Job SummaryThe IT Support Specialist will be responsible for providing technical support to our employees,...


  • Dallas, Texas, United States Roessel Joy Full time

    Job Title: IT Support Specialist Job Summary: Roessel Joy Technology is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our staff and ensuring the smooth operation of our technology systems. Responsibilities: * Provide technical support to staff...


  • Dallas, Texas, United States Motion Recruitment Full time

    IT Support Specialist OpportunityWe are seeking an IT Support Specialist to join our team at a local law firm in Dallas, Texas. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our staff, including provisioning and reimaging laptops for new users. The ideal candidate will have strong written and verbal...


  • Dallas, Texas, United States Roessel Joy Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking a highly skilled IT Support Specialist to join our team at Roessel Joy Technology. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our staff, ensuring that our technology infrastructure runs smoothly and efficiently.Key Responsibilities: Provide...


  • Dallas, Texas, United States IT Vision Group Full time

    Job OverviewIT Vision Group is seeking a skilled Data Integration Specialist to join our team.Key Responsibilities:Design and implement ETL processes to ensure data accuracy and integrity.Develop and maintain data pipelines to support business intelligence initiatives.Collaborate with cross-functional teams to identify and resolve data-related...