Automotive Service Manager

4 days ago


Washington, United States Midas International Full time

Job Summary:
Midas International is seeking a highly skilled Automotive Service Manager to lead and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. As a key member of our team, you will be responsible for delivering exceptional customer service, overseeing complete vehicle inspections, and making comprehensive recommendations to customers.

Key Responsibilities:
• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers, services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations
• Deliver and discuss pricing estimates with customers and promote shop service specials
• Lead, manage, and train team members while keeping in tune with our company's vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians' inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
• Maintain inventory counts
• Ensure overall cleanliness and organization of the facility

Requirements:
A minimum of 2 years of store or service manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings, and holidays
Valid driver's license



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