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Loss Prevention Specialist

2 months ago

Pittsburg, California, United States Metro One LPSG Full time


WELCOME TO YOUR NEW OPPORTUNITY

METRO ONE LOSS PREVENTION GROUP

A LEADING NATIONAL SECURITY FIRM

Join the Metro One Security Team as a dedicated representative in a high-end retail environment. This role involves working with prestigious brands and providing top-notch security services.

DRESS CODE

Professional attire is required, including a suit, dress pants, and tie, all provided by Metro One.

YOUR ROLE:

YOU WILL BE RESPONSIBLE FOR STANDING POST AND WORKING UP TO 5 DAYS A WEEK, WITH SHIFTS RANGING FROM 8 TO 12 HOURS.
  • Welcome and greet all guests and customers as they enter and exit the store.
  • Contribute positively to the team while delivering exceptional customer service with a keen sense of attentiveness.
  • Demonstrate punctuality by consistently arriving on time for each shift.
  • Maintain an excellent attendance record.
  • Exhibit professionalism in interactions with store associates.
  • Conduct regular and accurate product counts.
  • Record visitor traffic, noting the time of each visit.
  • Monitor item presentations during store operations.
  • Provide outstanding customer service to all clients and associates.
  • Complete a detailed daily activity report using the company template.
  • Log all deliveries and vendor visits as they occur.
  • Adhere to security protocols and follow directives from management and store staff.
  • Maintain a well-groomed and professional appearance.
WHAT WE PROVIDE:
  • Paid lunches during shifts.
  • Engagement in a dynamic environment with various clients.
  • Opportunities to grow within a thriving company.
  • Weekly pay schedule.
  • Competitive benefits package.
  • Attractive pay rates within the industry.
  • Uniforms and professional attire provided.
  • Flexible scheduling options.
  • Paid hands-on training sessions.
  • Opportunities for career advancement.
  • Referral rewards program.
TO EXCEL AT METRO ONE:
  • Possess excellent interpersonal communication skills in customer service.
  • Maintain a high level of awareness, attentiveness, and alertness.
  • Ability to de-escalate situations and remain composed during confrontations.
  • Capable of standing for extended periods and demonstrating physical strength.
  • Exhibit keen observation skills and detailed note-taking/reporting abilities.
QUALIFICATIONS:
  • High school diploma or GED equivalent.
  • Stable work history.
  • Active California Guard Card with required training certificates (8 hours & 32 hours).
  • A minimum of 5 years of experience in a customer service role.
  • Must pass a background check and drug screening.
EXPLORE YOUR POTENTIAL by submitting your resume for consideration.