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AutoZone Sales Associate

4 weeks ago

Pittsburg, California, United States AutoZone Full time

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at AutoZone. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a safe and organized store environment.

Key Responsibilities

  • Provide WOW Customer Service to customers, ensuring their needs are met and exceeded.
  • Operate cash registers and follow established cash handling procedures.
  • Follow company policies and loss prevention procedures to maintain a secure store environment.
  • Maintain a safe working environment, including wearing Personal Protective Equipment (PPE) as needed.
  • Restock merchandise and maintain store appearance and merchandising standards.
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives.
  • Maintain product knowledge and current promotions through AutoZone systems and information sources.
  • Practice GOTTChA and assist with the installation of wipers blades, batteries, and light bulbs.
  • Utilize OBDII to read codes from customers' automobiles.
  • Diagnose automobile problems and recommend solutions.
  • Communicate with managers regarding customer concerns and employee matters.

Requirements

  • Applicants must be 18 years or older and have a High School diploma or equivalent.
  • Basic knowledge of automotive parts is required.
  • Excellent communication and decision-making skills are essential.
  • Ability to lift, load, and deliver merchandise.
  • Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts.

Benefits

AutoZone offers a competitive benefits package, including medical, dental, and vision plans, exclusive discounts and perks, and opportunities for career growth.