Customer Service Representative
3 weeks ago
IAA, an RB Global, Inc. company, is seeking a Customer Service Representative to play a meaningful role in the operation of our branches and service centers. As a Customer Service Representative, you will embody our "team player" values by providing an outstanding customer experience both in person and through various communication channels.
Key Responsibilities- Provide customer support services through mail, telephone, and direct personal contact.
- Process orders and assignments, and enter data into our internal computer systems.
- Reference pricing and delivery information.
- Respond to customer questions, inquiries, and requests.
- Set up new and maintain existing records.
- Perform word processing assignments, filing, and related clerical duties.
- Process paperwork in preparation for auction day, securing necessary approvals.
- Assist with other duties around the office to help out.
- Ability to communicate comfortably with customers.
- A phenomenal teammate, willing to assist your peers.
- Digital literacy.
- Time management skills.
- Positive attitude.
- Ability to work independently.
- Strong interpersonal skills.
- Professional and clean appearance.
- We'd also love someone open to learning automobile titling as part of their development.
- A high school diploma is awesome, but equivalent work experience would be great too.
- 0-2 years' previous work experience.
We offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.
About IAAIAA, an RB Global, Inc. company, is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles.
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