Nutrition Call Center Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Nutrition Call Center Coordinator to join our team at Massachusetts General Hospital. As a key member of our Patient Menu and Data Systems team, you will be responsible for providing exceptional customer service, managing patient requests, and ensuring the timely delivery of food and nutrition services.
Key Responsibilities- Answer patient calls in a courteous and efficient manner, documenting all requests and concerns.
- Manage patient menus and data systems, ensuring accuracy and timeliness of food deliveries.
- Dispatch food requests to the service delivery staff, prioritizing tasks and ensuring timely completion.
- Monitor progress of food deliveries, communicating with staff and supervisors as needed.
- Provide training and support to new employees and dietetic interns, ensuring they are equipped to perform their duties effectively.
- Maintain accurate records and reports, adhering to departmental and hospital policies and procedures.
- Collaborate with supervisors and colleagues to ensure seamless operation of the food service department.
- High school diploma or equivalent required; food service experience preferred.
- Strong customer service and communication skills, with ability to work effectively in a fast-paced environment.
- Ability to prioritize tasks, manage multiple requests, and maintain accuracy and attention to detail.
- Basic math skills, with ability to perform calculations and identify errors.
- Ability to lift 30 pounds, push food carts, and maintain a clean and safe work environment.
- Flexibility to adapt to changing demands and priorities, with ability to work a variety of shifts, including evenings and weekends.
As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional patient care and service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Nutrition Call Center Coordinator
1 month ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeNutrition Call Center Coordinator Job SummaryWe are seeking a highly organized and detail-oriented Nutrition Call Center Coordinator to join our team at Massachusetts General Hospital. As a key member of our Nutrition Services department, you will be responsible for providing exceptional customer service to patients, families, and healthcare staff while...
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Nutrition Call Center Coordinator
4 weeks ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Nutrition Call Center Coordinator to join our team at Massachusetts General Hospital. As a key member of our Nutrition Service department, you will be responsible for providing exceptional customer service, managing patient requests, and ensuring the timely delivery of patient trays.Key...
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Nutrition Call Center Coordinator
2 weeks ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeJob SummaryThe Nutrition Call Center Coordinator will work under the direction of the Manager of Patient Menu and Data Systems. This role is responsible for answering the 4FOOD phone line in a courteous and efficient manner, documenting all requests into the 4FOOD computer program, and dispatching 4FOOD requests to the 4FOOD Service Delivery staff.Key...
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Nutrition Call Center Coordinator
4 weeks ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeJob SummaryWe are seeking a highly organized and detail-oriented Nutrition Call Center Coordinator to join our team at Massachusetts General Hospital. In this role, you will be responsible for answering the 4FOOD phone line in a courteous and efficient manner, documenting all requests into the 4FOOD computer program, and dispatching requests to the 4FOOD...
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Nutrition Services Coordinator
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Nutrition Specialist
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Nutrition Specialist
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Senior Lead Nutrition Support Dietitian
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Nutrition Service Coordinator
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1 month ago
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Nutrition Specialist
4 weeks ago
Boston, Massachusetts, United States Boston University Full timeAbout the RoleWe are seeking a highly skilled Nutrition Specialist to join our team at Boston University's Sargent College of Health and Rehabilitation Sciences. As a key member of our Sargent Choice Nutrition Center, you will play a vital role in providing high-quality, evidence-based nutrition services to our faculty, staff, and students, as well as to the...
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Campus Nutrition Specialist
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