Resort Guest Experience Agent
7 days ago
We are seeking a highly skilled and customer-focused Resort Guest Experience Agent to join our team at Acqualina Management. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.
Key Responsibilities- Guest Check-in/Check-out: Process guest arrivals and departures in a timely and efficient manner, ensuring all necessary information is collected and accurate.
- Payment Processing: Handle all payments according to established hotel requirements, maintaining a high level of accuracy and attention to detail.
- Guest Assistance: Provide information and assistance to guests and visitors, responding to their inquiries and resolving any issues in a professional and courteous manner.
- Education: High school graduate or equivalent vocational training certificate.
- Computer Skills: Basic arithmetic and proficiency in using property management systems, computers, and point-of-sale systems.
- Language: Fluency in English, both verbally and non-verbally.
- Communication: Ability to provide clear and legible communication, including directions and instructions.
- Problem-Solving: Ability to remain calm and resolve problems using good judgment, prioritizing and organizing tasks as needed.
- Teamwork: Ability to work cohesively with co-workers as part of a team, maintaining confidentiality of guest information and pertinent hotel data.
- Education: Some college or training in the hospitality industry.
- Experience: Previous experience as a front desk agent or in a related role, with a strong background in customer service.
- Language: Fluency in a foreign language, preferably Spanish, Russian, or Portuguese.
- Certifications: Certification in CPR and previous guest relations training.
- Standing and Walking: Frequent standing and walking throughout the shift, with the ability to endure various physical movements throughout the work areas.
- Lifting and Carrying: Ability to lift, transfer, and store heavy objects up to 60 pounds, with occasional kneeling, pushing, pulling, and lifting.
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Guest Experience Expert
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Front Desk Hospitality Specialist
7 days ago
Sunny Isles Beach, Florida, United States Acqualina Management Full timeJob OverviewWe are seeking a highly skilled and customer-focused Resort Guest Experience Agent to join our team at Acqualina Management. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Check-in/Check-out:...
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Head Chef
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Guest Services Ambassador
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Head Chef
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Guest Relations Specialist
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Head Chef
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Hotel Guest Experience Specialist
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Spa Guest Experience Coordinator
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Network Operations Manager
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Guest Services Representative
1 week ago
Deerfield Beach, Florida, United States Wyndham Deerfield Beach Resort Full timeJob TypeFull-time, Part-timePosition OverviewThe esteemed Wyndham Deerfield Beach Resort is in search of a dedicated Front Desk Agent. This role presents a fantastic opportunity to become part of our team, delivering warm, professional, and efficient service to all visitors. As a Front Desk Agent, you will serve as the initial point of contact for our...
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Head Chef
2 weeks ago
Sunny Isles Beach, Florida, United States Newport Beachside Hotel & Resort Full timeAbout the RoleThe Newport Beachside Hotel & Resort is seeking a dedicated and experienced Chef de Cuisine to oversee our culinary operations. This role is pivotal in maintaining the high standards of our kitchen and ensuring a remarkable dining experience for our guests.Position SummaryAs the Chef de Cuisine, you will manage the daily kitchen activities,...
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Head Chef
1 week ago
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Guest Services Representative
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Vero Beach, Florida, United States Costa d' Este Resort & Spa Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Costa d'Este Resort & Spa. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and Check-In: Greet...
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