Hearing Healthcare Technician

2 weeks ago


Lakeland, Florida, United States CQ Partners Full time
Position Overview

Audiology Assistant/Technician

CQ Partners is a distinguished organization specializing in the treatment of speech, language, and auditory disorders. Our commitment to providing exceptional care is reflected in our experienced team, dedicated to enhancing the communication abilities of our clients.

We are currently looking for an Audiology Assistant/Technician who is eager to develop a career in the hearing healthcare sector. This role offers a flexible schedule from Monday to Friday, 8:30 AM to 5:00 PM.

Key Responsibilities:
  • Support front office operations as required.
  • Collaborate directly with healthcare providers on patient care and training initiatives.
  • Assist with troubleshooting, cleaning, and managing hearing aids.
  • Facilitate follow-up correspondence with physicians on behalf of providers.
  • Monitor inventory levels and order hearing aids and necessary supplies.
  • Conduct follow-up communications with patients.
  • Oversee hearing aid orders, device repairs, and manufacturer returns.
  • Provide assistance to patients with hearing aid setups and issues.
Qualifications:
  • Proven ability to foster strong, positive relationships with patients or clients.
  • Excellent verbal and written communication skills.
  • Proficiency in MS Office and other relevant medical software.
  • A high school diploma is required; an associate degree is advantageous.
  • Experience in the industry is beneficial.
  • Self-driven with a passion for supporting individuals with hearing loss.
  • Strong organizational skills and attention to detail.
  • Familiarity with Excel is a plus.
  • Being bilingual is an added advantage.

We provide a competitive hourly wage along with benefits including paid time off, holidays, healthcare contributions, dental and vision insurance, a 401K plan with matching contributions, and opportunities for professional development.



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