Hearing Healthcare Technician

2 weeks ago


Lakeland, Florida, United States CQ Partners Full time
Position Overview

Audiology Assistant/Technician

CQ Partners is a leading organization in the field of speech, language, and auditory care, committed to providing exceptional services to individuals facing communication challenges. Our facility is dedicated to fostering an environment of compassion and professionalism, ensuring that every patient receives the highest standard of care.

We are currently seeking an Audiology Assistant/Technician who is passionate about advancing their career in hearing healthcare. This role involves supporting our team in various capacities to enhance patient experiences and outcomes.

Key Responsibilities:
  • Assist with administrative tasks in the office as required.
  • Collaborate closely with healthcare providers on patient care and follow-up training.
  • Perform troubleshooting on hearing aids, including cleaning and maintenance.
  • Facilitate communication with physicians by sending follow-up correspondence.
  • Manage inventory and order hearing aids and necessary supplies.
  • Conduct follow-up calls to patients to ensure satisfaction and address concerns.
  • Oversee hearing aid orders, device repairs, and returns to manufacturers.
  • Provide assistance to patients regarding hearing aid setup and troubleshooting.
Qualifications:
  • Proven ability to build strong relationships with patients or clients.
  • Excellent verbal and written communication skills.
  • Familiarity with MS Office and medical practice software.
  • High School Diploma required; an Associate's degree is advantageous.
  • Experience in the industry is preferred.
  • Self-driven with a commitment to patient care and support.
  • Strong organizational skills and attention to detail.
  • Experience with Excel is a plus.
  • Bi-lingual candidates are encouraged to apply.

We offer a competitive hourly wage along with benefits including paid time off, holidays, healthcare contributions, dental and vision insurance, a 401K plan with matching, and opportunities for professional development.



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