Technical Support Specialist

2 weeks ago


Bowie, Maryland, United States INSPYR Solutions Full time

Position:
Technical Support Specialist

Contract Duration: 3 months with potential for permanent placement

INSPYR Solutions is seeking a Technical Support Specialist to provide assistance to a federal government client.

Responsibilities include diagnosing and resolving both software and hardware issues across various operating systems and applications.

Conduct thorough problem analysis to implement both temporary and permanent solutions, aiming to restore service to clients promptly.

Maintain accurate records of requests and updates using the IT service management system.
Install and set up new IT equipment as required.
Address incidents and perform upgrades on diverse software and hardware systems.

Uphold a high standard of customer service, ensuring all clients receive efficient and respectful treatment.

Engage in the Annual Performance Review Process
Demonstrate ownership of issues, escalating to other support teams when necessary.

Create, maintain, and publish relevant support documentation to assist staff in resolving incidents and service requests quickly, enabling users to become more self-sufficient.

Willingness to participate in internal training sessions to stay current with the latest technologies and internal processes.

Comprehensive medical benefits
Retirement plan
...At INSPYR Solutions, we prioritize technology and commitment to quality. As a national leader in providing flexible technology and talent solutions, we align our industry and technical expertise with our clients' business goals and cultural needs. Our tailored solutions encompass a wide range of professional services, projects, and talent solutions. INSPYR Solutions is an Equal Employment Opportunity (EEO) employer, providing equal opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location where we operate.

  • Bowie, Maryland, United States SCO Family of Services Full time

    Position Overview:As an Educational Support Specialist, you will play a crucial role in fostering a nurturing environment for students. Your primary responsibility will be to ensure the well-being and engagement of the students assigned to you. Key Responsibilities: 1. Collaborate with the Classroom Teacher to coordinate daily activities and schedules. 2....


  • Bowie, Maryland, United States Aventine Properties LLC Full time

    Job OverviewAventine Properties LLC is seeking an Office Support Specialist to assist in our Real Estate Tax Grievance operations. We are in search of a dependable and enthusiastic individual for a full-time role. While prior experience in tax grievance is not mandatory, the ideal candidate should be prepared to manage a variety of tasks ranging from...


  • Bowie, Maryland, United States Teq Full time

    About Teq:Teq is a leader in Educational Technology, committed to advancing the modern classroom experience. With a dedicated team of over 150 professionals, we are based in Huntington Station, Long Island, and have been serving the educational community for over 52 years, providing innovative solutions that enhance student learning and promote sustainable...


  • Bowie, Maryland, United States Teq Full time

    About Us:Teq is a leader in Educational Technology, committed to advancing the modern classroom experience. Our headquarters, located in Huntington Station, Long Island, is home to a dedicated team of over 150 professionals. For over five decades, we have been providing educational institutions with innovative solutions that enhance student learning and...


  • Bowie, Maryland, United States Teq Full time

    About Teq:Teq is a leading organization in Educational Technology, committed to advancing the modern classroom experience. With a dedicated team of over 150 professionals, we have been serving the educational community for over 52 years, providing innovative solutions that enhance student learning and promote sustainable growth across 20 states in the U.S.We...


  • Bowie, Maryland, United States Insight Global Full time

    Insight Global is seeking a dedicated Breast Imaging Specialist to join our team in supporting an outpatient breast imaging facility.Key Responsibilities:Acquire mammographic images while ensuring accuracy of demographic and technical details in line with ACR standards, and gather essential patient history related to mammography.Execute procedures...


  • Bowie, Maryland, United States Medstar Full time

    Overview of the Role MedStar Health is seeking a skilled Radiology Technologist for its Ambulatory Services division. The Radiology Technologist is responsible for executing both clinical and administrative tasks within the MedStar Ambulatory Services framework, adhering to established protocols and guidelines. Under the direction of a physician, this role...


  • Bowie, Maryland, United States BJ's Wholesale Club Full time

    About the Role:We are seeking a skilled Tire Sales and Installation Specialist to join our team at BJ's Wholesale Club. As a key member of our automotive team, you will be responsible for providing exceptional service to our members by installing, repairing, and balancing tires.Key Responsibilities:Tire Installation: Properly install tires, including...


  • Bowie, Maryland, United States DTC Global Full time

    Position OverviewAbout DTC Global Services LLC:DTC Global Services LLC is a dedicated team of experts committed to the effective integration of business and technological solutions, ensuring exceptional results for our clients.Available OpportunityWe are in search of a seasoned Technical Program Manager to lead our initiatives in government and civilian...


  • Bowie, Maryland, United States WesBanco Full time

    Position OverviewThe Customer Service Associate plays a crucial role within the WesBanco contact center. This position is dedicated to addressing and resolving incoming customer inquiries related to various banking products and services.Key ResponsibilitiesEngage with customers to provide comprehensive support and solutions.Handle inquiries with...


  • Bowie, Maryland, United States Luminis Health Full time

    **Job Summary**We are seeking a highly skilled and compassionate Physical Therapist to join our Outpatient Rehabilitation team at Luminis Health. As a Pelvic Health Specialist, you will play a vital role in providing high-quality patient care and contributing to the growth and success of our organization.Key Responsibilities:Evaluate patients for physical...


  • Bowie, Maryland, United States Broadridge Full time

    Position Overview:At Broadridge, we have cultivated an environment where empowering others to achieve their goals is paramount. If you are enthusiastic about advancing your career while assisting others, this opportunity may be for you.Role Summary:The Custom Product Solutions division is in search of a qualified individual to enhance our team. In this...


  • Bowie, Maryland, United States DTC Global Full time

    Position OverviewAbout DTC Global Services LLC:DTC Global Services LLC is a dedicated team of experts committed to the effective integration of business and technological solutions, ensuring exceptional results for our clients.Available OpportunityWe are in search of a seasoned Technical Program Manager to lead our government and civilian initiatives,...


  • Bowie, Maryland, United States DTC Global Full time

    Position OverviewAbout DTC Global Services LLC:DTC Global Services LLC is comprised of a dedicated team of experts committed to the effective integration of business and technological solutions, ensuring exceptional results for our clients.Available OpportunityWe are in search of a seasoned Technical Program Manager to lead our governmental and civilian...


  • Bowie, Maryland, United States Wells Fargo Full time

    Position OverviewThe Branch Operations Specialist plays a crucial role in enhancing the overall customer experience by ensuring efficient processing and approval of teller transactions. This position is vital in promoting digital solutions and facilitating appropriate connections with banking professionals.Key ResponsibilitiesAccurately process and approve...


  • Bowie, Maryland, United States Encore Full time

    Position OverviewThe Senior Event Technology Specialist plays a crucial role in the technical execution and management of high-quality production events within a hospitality setting, prioritizing exceptional client satisfaction. This role reports to an Associate Director or Director of Project Management within the designated area.Key...


  • Bowie, Maryland, United States Insight Global Full time

    Insight Global is seeking a dedicated Breast Imaging Specialist to join our team at an outpatient breast imaging facility.Key Responsibilities:Acquire high-quality mammographic images while ensuring compliance with ACR guidelines and verifying patient demographics.Execute procedures efficiently while upholding quality standards within designated time...


  • Bowie, Maryland, United States Ethos Veterinary Health Full time

    Position OverviewEthos Veterinary Health is seeking a dedicated Client Service Representative to enhance our exceptional veterinary services. This role is pivotal in ensuring a seamless experience for our clients and their beloved pets.Key ResponsibilitiesProvide outstanding customer service to pet owners, addressing inquiries and concerns with empathy and...


  • Bowie, Maryland, United States Inovalon Full time

    Inovalon, established in 1998, operates under the conviction that technology, particularly data, can significantly enhance the healthcare ecosystem, leading to improved outcomes and financial efficiency. Our commitment is to empower our clients with data-driven solutions that foster their success, which in turn enhances healthcare delivery.As a cohesive...


  • Bowie, Maryland, United States WesBanco Full time

    Position OverviewThe Customer Service Associate plays a crucial role within the WesBanco contact center. This position is essential for addressing and resolving incoming customer inquiries regarding various banking products and services.Key ResponsibilitiesRespond to customer requests with professionalism and efficiency.Provide accurate information related...