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Client Support Specialist

2 months ago


Bowie, Maryland, United States WesBanco Full time
Position Overview

The Customer Service Associate plays a crucial role within the WesBanco contact center. This position is essential for addressing and resolving incoming customer inquiries regarding various banking products and services.

Key Responsibilities
  • Respond to customer requests with professionalism and efficiency.
  • Provide accurate information related to banking services.
  • Ensure customer satisfaction through effective problem-solving.
Skills and Qualifications

The ideal candidate will possess strong communication skills and a commitment to delivering exceptional customer experiences. This role is pivotal in fostering positive relationships with clients and enhancing their overall banking experience.