Information Technology Support Specialist
1 week ago
JT4, LLC is in search of an entry-level IT Support Specialist who possesses a foundational understanding of computer systems and a growing enthusiasm for information technology.
Key Responsibilities
Under the guidance of senior IT personnel, the incumbent will engage in a variety of IT-related tasks, including but not limited to:
- Documenting, tracking, and managing service requests and technical reports.
- Providing follow-up assistance for service inquiries.
- Generating technical documentation and reports, as well as preparing visual presentations.
- Assisting in data entry for specific projects utilizing relational databases.
- Conducting initial analysis and troubleshooting for technical issues.
- Executing additional duties as assigned.
Work Environment
This role is situated in a standard office setting, with typical conditions that may involve occasional lifting of up to 20 pounds and prolonged periods of sitting while using a computer. Employees must maintain mental alertness and possess strong organizational skills to meet deadlines.
Qualifications
Applicants should meet the following criteria:
- High School diploma or GED equivalent.
- Completion of one year of academic training in a relevant field.
- One year of relevant experience may be considered in lieu of academic training.
- Effective interpersonal communication skills, both written and verbal.
- A collaborative mindset with the ability to work independently within established guidelines.
- Eligibility for a government security clearance.
- A valid state-issued driver's license.
Compensation and Benefits
The anticipated salary range for this position is between $44,844.80 and $51,563.20 annually. Benefits include:
- Medical, Dental, and Vision Insurance.
- Life Insurance.
- Health Savings Accounts and Flexible Spending Accounts.
- Disability Insurance.
- Paid Time Off.
- 401(k) Plan Options with Employer Match.
- Tuition Reimbursement.
Disclaimer
The information provided above is intended to outline the general nature and level of work performed by individuals in this role. It is not an exhaustive list of all responsibilities, duties, and skills required. This position supports a Federal Government Contract, necessitating U.S. citizenship and potential eligibility for a government security clearance.
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