Retail Sales Consultant

2 weeks ago

Irvine, California, United States Mathis Home Full time

Compensation Range:
$50,000-200,000 annually

KEY RESPONSIBILITIES:

The Retail Sales Consultant is responsible for promoting and selling products showcased on the showroom floor. This role involves direct interaction with both internal and external clients, addressing customer inquiries and following up on orders. The consultant will assist in resolving any issues related to merchandise in collaboration with customer service and warehouse teams. Working cross-functionally with various departments is essential to ensure customer satisfaction.

Engaging with customers to understand their needs is a priority; this includes asking pertinent questions about products, pricing, availability, and usage. The consultant will articulate product features clearly and highlight benefits tailored to customer requirements. Responsibilities also include preparing sales documentation for orders, guiding customers in their product selections, and recommending items based on their specifications.

Additionally, the consultant will describe merchandise and provide information on its use, operation, and maintenance. Staying informed about new products, policies, and current promotions is crucial. Knowledge of effective sales techniques and product presentation methods is expected. Occasionally, the consultant may conduct home visits to assist customers in selecting products that complement their home décor.

Excellent customer relations skills are vital, including following up with clients via email and phone as needed. Other duties may be assigned by management as required.

EMPLOYMENT REQUIREMENTS:
Ability to lift items weighing up to 10 lbs; capability to stand or walk for extended periods; effective listening and communication skills with team members; prior sales experience is preferred but not mandatory; maintaining a positive demeanor when interacting with customers; familiarity with workplace safety protocols; candidates must be at least 21 years old and possess a valid driver's license with a clean driving record.

PHYSICAL DEMANDS:
To successfully fulfill the essential functions of this position, an employee must be able to perform tasks such as bending, kneeling, reaching, standing, climbing, walking, lifting, and engaging in repetitive motions.

Work Environment:
Indoor climate-controlled setting. Mathis Home is committed to fostering a drug-free workplace.

Mathis Home is an Equal Opportunity Employer.

Job Type:
Full-time
Compensation:
$50,000-200,000 annually
Benefits:
401(k), Dental insurance, Employee discount, Flexible schedule, Health insurance, Paid time off, Vision insurance
Shift:
8-hour shifts including Day, Evening, and Morning shifts.

Relocation:
Candidates must be willing to relocate as required.

Work Location:
In-person.

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