IT Business Analyst and Quality Assurance Specialist

2 weeks ago


Tennessee, United States Milestone Technologies, Inc. Full time

Position Overview: We are seeking a talented Combination I.T. Business Analyst/QA Analyst with a robust background in the Entertainment, Media, and Sports sectors. This role is essential in connecting IT teams with business stakeholders to ensure the successful delivery of high-quality products.

Location: Nashville, TN.

Contract Length: Initial contract of 8 months with potential for 6-month extensions and possible conversion to full-time employment.

Compensation: $80/hr. based on relevant experience.

Key Qualifications:

  • Experience in both Business Analysis and QA Testing is mandatory. Candidates lacking this dual experience will not be considered.
  • A minimum of 8 years in business analysis and quality assurance roles within an Agile framework is required.
  • Experience in the Entertainment, Media, or Sports industries is essential.
  • Strong skills in communication, collaboration, and negotiation.
  • Proven ability to manage user requirements while adhering to project timelines.
  • Exceptional analytical skills and meticulous attention to detail.
  • Comprehensive knowledge of software development processes and quality assurance methodologies.

Responsibilities:

Business Analysis:

  • Engage with business stakeholders to comprehend and document their workflow processes, identifying areas for enhancement.
  • Gather and document requirements to fulfill business needs through innovative technology solutions or new application features.
  • Draft user stories in Jira and contribute to the development of test cases.
  • Assess and quantify the potential business value of proposed modifications or enhancements.
  • Support change management initiatives, including the creation and delivery of training content for new applications.
  • Collaborate as part of a cross-functional Agile team, ensuring alignment with the minimum viable product definition.
  • Maintain traceability of requirements to objectives and test cases.

Quality Assurance:

  • Convert expected application processes into well-structured functional test cases, executing manual tests and documenting outcomes.
  • Work alongside QA Engineers to compile regression and performance test cases, prioritizing automation efforts.
  • Review products, logging and managing defects, errors, and compliance with quality standards.
  • Monitor the resolution of product issues, ensuring final outputs meet functional requirements.
  • Familiarity with testing methodologies and tools, including Playwright for test automation.
  • Participate in user acceptance testing to confirm that products meet specified requirements.
  • Collaborate with cross-functional teams during beta testing to identify and resolve issues, working closely with developers.
  • Engage with users to troubleshoot errors and provide guidance on product usage.
  • Conduct audits to uphold quality standards and develop quality assurance protocols for products and services.
  • Partner with Product Owners to identify risks and formulate mitigation strategies.

Benefits:

We provide a comprehensive range of benefits that vary based on role, location, and employment type. Further details regarding compensation and benefits will be shared during the hiring process.



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