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Quality Assurance Lead

2 months ago

Tennessee, United States DSJ Global Full time

Quality Assurance Manager

In the role of Quality Assurance Manager, you will oversee and enhance our quality management frameworks across diverse operations. Your leadership will be vital in upholding and advancing quality benchmarks, ensuring adherence to regulatory standards, and spearheading initiatives for continuous enhancement. This position is essential for preserving the integrity of our quality systems and nurturing a culture dedicated to excellence.

Key Responsibilities:

  • Quality Systems Management: Design, implement, and sustain thorough quality management systems across various operations, ensuring they align with industry benchmarks (e.g., ISO, GMP) and organizational goals.
  • Regulatory Compliance: Guarantee adherence to pertinent regulatory standards and industry norms, including but not limited to ISO 9001, ISO 14001, and sector-specific regulations.
  • Process Improvement: Recognize areas for enhancement within the quality systems, leading projects aimed at refining processes, minimizing defects, and elevating overall product quality.
  • Auditing and Inspection: Organize, execute, and oversee internal and external quality audits and inspections. Address any non-conformities and implement necessary corrective measures.
  • Training and Development: Create and conduct training sessions for personnel to ensure comprehension and compliance with quality standards and protocols.
  • Documentation and Reporting: Maintain precise and current quality documentation, including procedures, policies, and records. Prepare and deliver regular updates on quality performance and improvement efforts to senior leadership.
  • Collaborative Efforts: Collaborate closely with other departments, including production, research and development, and supply chain, to ensure quality objectives are integrated into all operational facets.
  • Risk Assessment: Identify and evaluate potential risks associated with quality and compliance, implementing strategies to mitigate these risks.
  • Customer Engagement: Promptly address customer complaints and quality concerns, working to resolve issues and enhance customer satisfaction.

Qualifications:

  • Education: Bachelor's degree in Chemistry, Chemical Engineering, Quality Management, or a related discipline. A Master's degree or relevant certification (e.g., Six Sigma, CQE) is advantageous.
  • Experience: At least 5 years of experience in quality management within the chemicals sector, with a proven history of managing multiple quality systems.
  • Technical Expertise: Comprehensive knowledge of quality management systems and regulatory requirements specific to the chemicals industry.
  • Analytical Abilities: Strong problem-solving and analytical skills, with the capability to identify trends, analyze data, and make informed decisions.
  • Leadership Skills: Proven leadership capabilities with experience in managing cross-functional teams and driving quality enhancement initiatives.
  • Communication Skills: Outstanding written and verbal communication skills, with the ability to convey complex information clearly and effectively.
  • Detail Orientation: Exceptional attention to detail and a commitment to upholding high standards of quality and compliance.