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Quality Assurance Lead

2 months ago

Tennessee, United States DSJ Global Full time

Quality Assurance Manager

In the role of Quality Assurance Manager, you will oversee and enhance our quality management frameworks across diverse operations. Your leadership will be vital in upholding and advancing quality benchmarks, ensuring adherence to regulatory standards, and spearheading initiatives for continuous enhancement. This position is essential for preserving the integrity of our quality systems and nurturing a culture of excellence.

Key Responsibilities:

  • Quality Systems Management: Design, implement, and sustain thorough quality management systems for various operations, ensuring alignment with industry benchmarks (e.g., ISO, GMP) and organizational goals.
  • Regulatory Compliance: Guarantee compliance with pertinent regulatory standards and industry norms, including but not limited to ISO 9001, ISO 14001, and specific industry regulations.
  • Process Improvement: Recognize opportunities for enhancements within the quality systems, leading initiatives to refine processes, minimize defects, and elevate overall product quality.
  • Audit Management: Organize, execute, and oversee internal and external quality audits and inspections. Address non-conformities and implement corrective measures as necessary.
  • Training and Development: Create and deliver training programs for personnel to ensure comprehension and compliance with quality standards and procedures.
  • Documentation and Reporting: Maintain precise and current quality documentation, including procedures, policies, and records. Prepare and present regular reports on quality performance and improvement initiatives to senior leadership.
  • Cross-Department Collaboration: Collaborate closely with other departments, including production, R&D, and supply chain, to ensure quality objectives are integrated into all operational aspects.
  • Risk Assessment: Identify and evaluate potential risks related to quality and compliance, implementing strategies to mitigate these risks.
  • Customer Engagement: Address customer complaints and quality concerns promptly, working to resolve issues and enhance customer satisfaction.

Qualifications:

  • Education: Bachelor's degree in Chemistry, Chemical Engineering, Quality Management, or a related discipline. A Master's degree or relevant certification (e.g., Six Sigma, CQE) is advantageous.
  • Experience: At least 5 years of experience in quality management within the chemicals sector, with a proven history of managing multiple quality systems.
  • Technical Expertise: In-depth knowledge of quality management systems and regulatory requirements specific to the chemicals sector.
  • Analytical Abilities: Strong problem-solving and analytical skills, with the capacity to identify trends, analyze data, and make informed decisions based on data.
  • Leadership Skills: Proven leadership capabilities with experience in managing cross-functional teams and driving quality enhancement initiatives.
  • Communication Skills: Exceptional written and verbal communication skills, with the ability to convey complex information clearly and effectively.
  • Detail Orientation: Strong attention to detail and a commitment to maintaining high standards of quality and compliance.