Assistant Director of Food and Beverage Operations

4 days ago

Saint Paul, Minnesota, United States Compass Group Careers Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Director of Food and Beverage Operations to join our team at Compass Group Careers. As a key member of our operations team, you will be responsible for assisting the Director of Operations in achieving annual sales and profits in overall operation, while exceeding guests' expectations through strong leadership and management skills.

Key Responsibilities
  • Hold team members accountable to delivering exceptional guest service and maintaining show-quality standards at all times.
  • Build and maintain strong relationships with clients, guests, subcontractors, and Levy team members.
  • Regularly obtain feedback from clients and guests to improve operations and drive business growth.
  • Support and communicate company initiatives and execute all menus, promotions, and programs as outlined by the Director of Operations in accordance with Levy standards.
  • Act as a liaison with the team, including partner's operational team, Levy team, and other areas as needed, to ensure efficient operational performance.
  • Ensure that daily walkthroughs are being conducted in both FOH and BOH for every event.
  • Thoroughly and accurately use applicable Levy systems (Purchasing Systems, Point-of-sale, WFM, and more).
  • Ensure that all security, safety, and sanitation standards are achieved.
  • Achieve daily sales and assigned cost goals, as well as assigned budget goals.
  • Employs good safety and sanitation practices, follows and enforces responsible alcohol service policies, and executes required daily reporting in a timely manner.
  • Ensure required department reports are completed and information is compiled at month-end closing.
  • Ensure team members adhere to Levy guidelines as stated in the team member training manual and employee handbook.
  • Forecast and adequately schedule team members to meet operational needs and desired targets.
  • Use all performance management tools to provide guidance and feedback to team members.
  • Promote a cooperative work climate, maximizing productivity and morale.
  • Conduct regularly scheduled meetings to ensure lines of communication are open between management and team members.
  • Interview, hire, train, and develop team members according to Levy guidelines.
  • Mentor department managers to develop their skills and leadership abilities.
Requirements
  • Previous leadership experience in hospitality or retail.
  • Bachelor's degree in hospitality management is preferred.
  • High level of computer literacy.
  • Understanding of financial concepts.
  • Passion for hospitality, food, and retail.
  • Excellent interpersonal and stakeholder management skills.
What We Offer
  • Medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off plan, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.

We maintain a drug-free workplace.

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