Patient Care Coordinator
6 days ago
The Patient Care Coordinator is a vital member of our team at Community Dental Partners, providing exceptional customer service to our patients and ensuring a seamless experience from check-in to treatment.
Key Responsibilities- Front Desk Operations: Greet patients, check them in, and present treatment plans in a clear and concise manner.
- Communication: Respond to phone calls, answer patient questions, and provide information about our services and policies.
- Treatment Planning: Assist patients in arranging finances for necessary treatment and ensure accurate verification of dental insurance benefits.
- Documentation: Maintain accurate and up-to-date patient records, including demographic and insurance information.
- Team Collaboration: Work closely with our clinical team to ensure effective communication and coordination of patient care.
- Education: High school diploma or equivalent required.
- Dental Experience: Previous experience in a dental office or related field is required.
- Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in computer software.
Our dental office is a dynamic and fast-paced environment where you will have the opportunity to work with a diverse population and develop your skills in patient care and communication.
Physical Demands- Physical Activity: Frequent sitting, writing, typing, and speaking, with occasional standing, walking, and lifting up to 25 pounds.
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