Enterprise Service Desk Specialist
5 days ago
We are seeking a highly skilled and motivated Help Desk Support Representative to join our team at Leidos. As a member of our team, you will play a critical role in providing exceptional customer service and technical support to our clients.
Key Responsibilities- Provide tier 1 level support to clients via phone and online channels
- Perform troubleshooting and resolve technical issues in a timely and efficient manner
- Document and communicate outage information to colleagues and clients
- Execute scripts and perform other technical tasks as required
- Correlate events and incidents for management of IT Services
- Active DOD Secret clearance
- DoD 8570 Information Assurance Technician (IAT) Level II certification (i.e. CompTIA Security+)
- High school Diploma or General Equivalency Diploma (GED) and 3 years of relevant experience
- Must be willing to work shifts, including evenings and weekends
- Experience in IT customer service, including 2 years of IT ticketing system experience and 1 year of experience in remote desk takeover tools and usage
The Leidos pay range for this job level is $26.27+/hr. Additional factors considered in extending an offer include responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
-
Enterprise Service Desk Specialist III
5 days ago
New Orleans, Louisiana, United States LINCHPIN SOLUTIONS INC Full timeJob Title: Enterprise Service Desk Specialist IIILinchpin Solutions, Inc. is seeking a highly skilled and experienced Enterprise Service Desk Specialist III to join our team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients and ensuring that their technical issues are resolved in a...
-
Enterprise Service Desk Specialist III
3 weeks ago
New Orleans, Louisiana, United States LINCHPIN SOLUTIONS INC Full timeEnterprise Service Desk Specialist IIILinchpin Solutions Inc. is seeking a highly skilled Enterprise Service Desk Specialist III to join our team. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and internal...
-
Enterprise Service Desk Specialist III
2 weeks ago
New Orleans, Louisiana, United States LINCHPIN SOLUTIONS INC Full timeJob Title: Enterprise Service Desk Specialist IIIWe are seeking a highly skilled Enterprise Service Desk Specialist III to join our team at Linchpin Solutions Inc. This is a full-time position that requires excellent technical knowledge, customer service skills, and the ability to work in a fast-paced environment.Key Responsibilities:Act as the first point...
-
Enterprise Service Desk Specialist III
1 week ago
New Orleans, Louisiana, United States LINCHPIN SOLUTIONS INC Full timeJob Title: Enterprise Service Desk Specialist IIIWe are seeking a highly skilled and experienced Enterprise Service Desk Specialist III to join our team at Linchpin Solutions Inc. This is a dynamic and challenging role that requires strong technical knowledge, excellent communication skills, and a customer-centric approach.Key Responsibilities:Act as the...
-
Enterprise Service Desk Specialist
2 weeks ago
New Orleans, Louisiana, United States Leidos Full timeAbout the RoleWe are seeking a skilled IT Support Specialist to join our team at Leidos. As a member of our team, you will play a critical role in delivering exceptional IT services to our clients.Key ResponsibilitiesProvide tier 1 level support to users, including phone and online support, troubleshooting, and resolving technical issues.Monitor network...
-
Enterprise Service Desk Specialist
3 weeks ago
New Orleans, Louisiana, United States Leidos Full timeAbout the RoleWe are seeking a highly skilled and motivated Help Desk Support Representative to join our team at Leidos. As a member of our team, you will play a critical role in delivering exceptional IT support services to our customers.Key ResponsibilitiesProvide tier 1 level support to users, including phone and online support, troubleshooting, and...
-
Enterprise Service Desk Specialist
2 weeks ago
New Orleans, Louisiana, United States Leidos Full timeJob SummaryWe are seeking a highly skilled and motivated Help Desk Support Representative to join our team at Leidos. As a member of our team, you will play a critical role in providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide tier 1 level support to clients via phone and online channelsPerform...
-
Help Desk Specialist II
4 weeks ago
New Orleans, Louisiana, United States General Dynamics Information Technology Full timeJob Summary:We are seeking a highly skilled Help Desk Specialist II to join our team at General Dynamics Information Technology. As a Help Desk Specialist II, you will be responsible for providing technical support and assistance to customers via multiple support channels, including phone, email, chat, and enterprise ITSM.Key Responsibilities:Assist and...
-
Senior IT Support Specialist
1 month ago
New Orleans, Louisiana, United States LINCHPIN SOLUTIONS INC Full timePosition Title: Enterprise Service Desk Specialist IIIJob Type: Full-timeLocation: New Orleans, LAOverview:At Linchpin Solutions, we are seeking a skilled and motivated Enterprise Service Desk Specialist to join our dynamic team. This role is ideal for individuals passionate about technology and customer service, providing a unique opportunity to contribute...
-
Help Desk Specialist
2 weeks ago
New Orleans, Louisiana, United States General Dynamics Information Technology Full timeJob SummaryWe are seeking a skilled Help Desk Technician II to support the Department of the Navy Enterprise Service Desk (NESD) activities at our New Orleans, LA facility.Key ResponsibilitiesAssist and support end-users with technical issues and questions related to specialized Navy software systems and applications via multiple support channels.Apply basic...
-
IT Service Desk Specialist
2 weeks ago
New Orleans, Louisiana, United States Insight Global Full timeIT Service Desk AdministratorInsight Global is seeking a skilled IT Service Desk Administrator to join our team in St. Rose, LA. As a key member of our IT team, you will be responsible for providing advanced technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to end-users via...
-
IT Service Desk Specialist
1 week ago
New Orleans, Louisiana, United States Insight Global Full timeIT Service Desk AdministratorInsight Global is seeking a skilled IT Service Desk Administrator to join our team in St. Rose, LA. As a key member of our IT team, you will be responsible for providing advanced technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to clients via...
-
IT Service Desk Specialist
5 days ago
New Orleans, Louisiana, United States Insight Global Full timeIT Service Desk AdministratorInsight Global is seeking a skilled IT Service Desk Administrator to join our team in St. Rose, LA. As a key member of our IT team, you will be responsible for providing advanced technical support to our clients, ensuring timely resolution of incidents and requests, and collaborating with IT Operations to generate root cause...
-
Transportation Specialist
2 weeks ago
New Orleans, Louisiana, United States Enterprise Full timeEnterprise - JobID: [Valet / Lot Attendant] **Job Summary:**As a Lot Driver at Enterprise, you will be responsible for transporting vehicles within the facility.**Key Responsibilities:*** Drive vehicles from the return location to the cleaning and servicing area* Park serviced vehicles in the ready line area for easy customer access* Deliver vehicles to...
-
IT Service Desk Specialist
3 weeks ago
New Orleans, Louisiana, United States Insight Global Full timeJob SummaryWe are seeking a highly skilled IT Service Desk Administrator to join our team at Insight Global. As a key member of our IT support team, you will be responsible for providing advanced technical support to our clients and ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide technical support to clients via phone, email, and...
-
IT Service Desk Support Specialist
2 weeks ago
New Orleans, Louisiana, United States Insight Global Full timeIT Service Desk AdministratorInsight Global is seeking a skilled IT Service Desk Administrator to join our team in St. Rose, LA. As a key member of our IT team, you will be responsible for providing advanced technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to end-users via...
-
Enterprise Risk Management Consultant
2 weeks ago
New Orleans, Louisiana, United States Willis Towers Watson Full timeJob DescriptionAt Willis Towers Watson, we are seeking a highly skilled and experienced Enterprise Risk Management Consultant to join our North America Enterprise Risk Consulting practice. As an Associate Director, you will play a key role in scaling our offerings and shaping a growing team.About the RoleThis is an exciting opportunity to join our Strategic...
-
Technical Support Specialist
2 weeks ago
New Orleans, Louisiana, United States ASR Group International, Inc. Full timeJob Title: Sr Site Support SpecialistASR Group International, Inc. is seeking a highly skilled Sr Site Support Specialist to join our team.Job SummaryWe are looking for a technical expert to provide level 2 and 3 technical support for clients at local office and remote locations. The ideal candidate will have in-depth knowledge of Windows 10, Microsoft...
-
Enterprise Risk Management Consultant
2 weeks ago
New Orleans, Louisiana, United States Willis Towers Watson Full timeJob DescriptionAt Willis Towers Watson, we are seeking a highly skilled and experienced Enterprise Risk Management Consultant to join our North America Enterprise Risk Consulting practice. As an Associate Director, you will play a key role in scaling our offerings and shaping a growing team.About the RoleThis is an exciting opportunity to join our Strategic...
-
Front Desk Ambassador
3 weeks ago
New Orleans, Louisiana, United States free-classifieds-usa Full timeGuest Experience Specialist - Front DeskWe are seeking a skilled Guest Experience Specialist to join our team at Courtyard New Orleans Downtown Near the French Quarter. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring a seamless stay for our guests.Key Responsibilities:Provide...