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Retail Shift Lead

1 month ago


Knoxville, Tennessee, United States KARM Stores Full time
Job Title: Retail Shift Lead

At KARM Stores, we are seeking a highly motivated and detail-oriented Retail Shift Lead to join our team. As a key member of our retail team, you will be responsible for ensuring the accuracy and security of all transactions, providing exceptional customer service, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Assist the Retail Management team in register transactions, including handling cash and credit card payments, to ensure accuracy and security.
  • Work with the Retail Management team to establish and maintain customer service standards, ensuring compliance with the company mission statement and providing a pleasant shopping experience for each customer.
  • Assist store staff in stocking store shelves and clothing racks to provide customers with maximum shopping opportunities.
  • Assist in delegating tasks and responsibilities with the Retail Manager and Assistant Retail Manager, especially when the Manager is not on shift.
  • Live out our Mission to Reveal, Tell & Provide, and carry out our Core Values of being Trustworthy, Team-Minded, and Teachable.
Requirements:
  • Excellent communication skills (both oral and written) with an excellent command of the English language.
  • Commitment to KARM Stores' mission and mission statement.
  • Computer skills, including general typing skills and web browsing capabilities.
  • Ability to interpret and follow a variety of instructions and goals provided in written or oral form.
  • Ability to stand up to 100% of a standard work day.
  • Lifting and bending up to 75% of a standard work day.
  • Moderate to heavy physical activity, with the ability to lift at least 50 pounds essential for job performance.
Compensation:

$11-$16 hourly wage, with opportunities for performance-based increases and bonus rewards.