Retail Operations Supervisor

1 day ago


Knoxville, Tennessee, United States Helzberg Full time
Job Title: Retail Operations Supervisor

Overview: Helzberg Diamonds seeks a highly skilled and experienced Retail Operations Supervisor to manage the daily operations of our retail stores. This is an excellent opportunity for individuals who are passionate about providing exceptional customer service and leading high-performing teams.

About the Role: The Retail Operations Supervisor will be responsible for ensuring that all store transactions comply with company policies and procedures. They will also implement company programs and initiatives, provide leadership and guidance to team members, and achieve sales and profit goals. Additionally, they will assist in recruiting and hiring top talent, and ensure that all employees have the necessary skills and knowledge to perform their jobs effectively.

Requirements: To be successful in this role, you will need to possess a high school diploma or equivalent, one to three years of retail office experience, and previous supervisory experience. You must also be able to sell in a commission environment, have experience using a PC or POS system, and have strong communication and organizational skills.

Benefits: As a Retail Operations Supervisor at Helzberg Diamonds, you can expect a competitive salary range of $45,000 - $65,000 per year, depending on location and experience. You will also have opportunities for career growth and development, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Key Responsibilities:
  • Ensure procedural compliance to all transactions
  • Implement company programs and initiatives
  • Provide direction, leadership, and motivation to team members
  • Achieve personal sales and extended warranty goals
  • Assist in recruiting, interviewing, and hiring top talent

What We're Looking For: We are looking for a highly motivated and experienced individual who is passionate about delivering exceptional customer service and leading high-performing teams. If you have a proven track record of success in retail operations and possess excellent communication and organizational skills, we encourage you to apply.

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