Shift Lead Position

4 weeks ago


Knoxville, Tennessee, United States IHOP Full time
Job Overview

At IHOP, we're on a mission to spread joy to our guests, every day. As a Shift Lead, you'll play a vital role in ensuring our guests have an exceptional dining experience. We're looking for a motivated and experienced leader to join our team.

Responsibilities
  • Lead shifts alongside or in the absence of our Assistant Manager and General Manager
  • Assign tasks and supervise the performance of Team Members
  • Assist with the training of new Team Members and refresher training for current Team Members
  • Communicate new menu items and specials to the Team to ensure excellent food service
  • Review timecards for your shift and enforce quality standards
  • Resolve customer complaints and ensure accurate deliveries
  • Review daily sales reports and receipts, make deposits as required, and verify correct bills and change
Requirements
  • Experience in the food service industry
  • Previous leadership experience is beneficial
  • Willingness to undergo a background check upon hire
Benefits
  • Paid Vacation
  • Quarterly Bonus Opportunities
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Schedules
  • Free Shift Meals
  • Family Discounts
  • On the Job Training
  • Advancement Opportunities
  • Discount Program (includes travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics)

We offer a competitive starting salary of $15 per hour, DOE. If you're passionate about delivering exceptional guest experiences and leading a high-performing team, we encourage you to apply.


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