Retail Shift Lead

4 weeks ago


Knoxville, Tennessee, United States KARM Stores Full time

Job Summary

We are seeking a highly motivated and detail-oriented Retail Shift Lead to join our team at KARM Stores. As a Retail Shift Lead, you will be responsible for assisting the Retail Management team in register transactions, maintaining customer service standards, and delegating tasks with the Retail Manager and Assistant Retail Manager.

Key Responsibilities

  1. Assist the Retail Management team in register transactions, including handling cash and credit card payments, to ensure accuracy and security.
  2. Work with the Retail Management team to establish and maintain customer service standards, ensuring compliance with the company mission statement and providing a pleasant shopping experience for customers.
  3. Assist store staff in stocking store shelves and clothing racks to provide customers with maximum shopping opportunities.
  4. Assist in delegating tasks and responsibilities with the Retail Manager and Assistant Retail Manager, especially when the Manager is not on shift.

Requirements

  1. Excellent communication skills, both oral and written, with a strong command of the English language.
  2. Commitment to KARM Stores' mission and mission statement.
  3. Computer skills, including general typing skills and web browsing capabilities.
  4. Ability to interpret and follow a variety of instructions and goals provided in written or oral form.
  5. Ability to stand for up to 100% of a standard work day, with moderate to heavy physical activity.

Compensation

The pay rate for this position begins at $11 to $16 an hour, based on experience. KARM Stores keyholders must be 18 or older.


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