Facilities Account Specialist
4 days ago
We are seeking a skilled Facilities Account Specialist to join our team at Staples. In this role, you will be responsible for selling FS products, programs, and solutions into prospect and new accounts.
Key Responsibilities:
- Selling FS products, programs, and solutions into prospect and new accounts.
- Customer profiling and qualifying
- Proactively work targeted prospect leads from qualification to close.
- Provide Business Development teams with monthly training and support quarterly initiatives.
- Full compliance with all Facility and Breakroom procedures.
- Co-sell with Business Development via a consultative approach through multiple mediums including phone, email, and Teams
- Provide pre-sales support to account team and external customers which could include capabilities presentations, pricing, quotes, product specs, and implementation support.
- Complete bid and formal RFP submissions.
- Provide product comparison and suggest alternatives based on Customer needs and pricing guidelines.
Requirements:
- Expertise in the Staples Facilities selling strategies.
- Industry knowledge inclusive of trends, products/services, and vertical markets
- Ability to prioritize work and engage appropriate support teams, implementation, or vendors to provide best customer experience.
- A drive to close business and be proactive with prospective customers.
- Demonstrate strong time management skills.
- Demonstrate strong verbal and written communication skills.
- Demonstrate strong interpersonal skills to be able to interact across the different internal departments/external customers through varying mediums.
- Context-switching expert: the ability to balance multiple concurrent responsibilities of varying priorities and to shift focus from one to another with minimal loss of productivity or work quality.
- Problem Solving Skills with a Customer-Centric mindset.
What We Offer:
- Inclusive culture with associate-led Business Resource Groups
- 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more
At Staples, we are committed to fostering an inclusive culture that values diversity and promotes equal opportunities for all employees. We believe that a diverse and inclusive workplace is essential for driving innovation and delivering exceptional results for our customers.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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