Service Excellence Leader

7 days ago


Los Angeles, California, United States Tatsu Ramen Full time
Job SummaryTatsu Ramen is a rapidly growing Japanese restaurant chain seeking an experienced Restaurant Manager to lead our team in delivering exceptional food and service. As the face of our operation, you will be responsible for overseeing all aspects of restaurant management, from quality control to customer relations. With a competitive salary of $67,000 per year and comprehensive benefits, you will thrive in this dynamic environment.

About Tatsu Ramen

We are a rapidly growing company committed to serving authentic Japanese cuisine. Our menu features a variety of delicious ramen bowls made with fresh ingredients and carefully crafted broths. We take pride in providing an exceptional dining experience for our guests, and we are looking for like-minded individuals to join our team.

Compensation Package

We offer a competitive salary of $67,000 per year, as well as comprehensive benefits including medical, dental, and vision insurance. You will also enjoy accrued paid time off, team member dining discounts, and opportunities for bonus eligibility.

Job Responsibilities

As our Restaurant Manager, you will oversee all aspects of restaurant operations, including food quality, customer service, and staff management. Your responsibilities will include:
  • Maintaining high-quality standards through daily quality control checks and enforcing strict guidelines for food preparation.
  • Providing exceptional customer service by responding promptly to guest inquiries and resolving issues in a timely manner.
  • Leading by example and motivating your team to deliver outstanding results.
  • Scheduling staff, managing inventory, and controlling labor costs to meet financial objectives.
  • Developing guest relations and fostering a positive work environment through feedback and recognition.

Requirements and Qualifications

To succeed in this role, you must possess the following qualifications:
  • 3-5+ years of management experience in fast-paced restaurants.
  • Serve Safe certification.
  • Excellent communication and leadership skills.
  • Able to work a flexible schedule, including weekends.


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