Technical Service Manager

3 weeks ago


Cleveland, Ohio, United States MRINetwork Jobs Full time
Job Overview

This role is an excellent opportunity to leverage your expertise in HVAC systems and customer service skills to provide exceptional support to our contractors and consumers.

Key Responsibilities
  • Troubleshooting and Analysis: Collaborate with customers to resolve issues related to HVAC products, identifying root causes and implementing effective solutions.
  • Training and Development: Conduct parts and service training for contractors and technicians, ensuring they have the necessary knowledge to install and maintain our products.
  • Liaison Services: Act as a liaison between contractors, consumers, vendors, and manufacturers, resolving issues and problem jobs or equipment.
Requirements
  • Experience: Five years of related experience in HVAC or building materials industries.
  • Educational Background: Associate's degree or equivalent experience with Technical/Trade school or equivalent combination of education and Experience.
Compensation

We offer a competitive salary range of $90,000, depending on proven experience. Our comprehensive benefits package includes opportunities for professional growth and development.



  • Cleveland, Ohio, United States Insight Global Full time

    Job Overview:We are seeking an experienced IT Technical Service Lead to join our team at Insight Global. As a key member of our IT Services team, you will be responsible for providing technical leadership and support to our clients.About the Role:The Technical Service Lead is an IT professional with a strong background in resolving complex technical issues....


  • Cleveland, Ohio, United States Emerald Resource Group Full time

    About the RoleEmerald Resource Group is seeking an experienced Technical Support Team Lead to join our team. As a key member of our IT department, you will play a crucial role in delivering exceptional technical support and building lasting relationships with employees.Job DescriptionWe are looking for a highly skilled and organized individual to lead and...


  • Cleveland, Ohio, United States The Garland Company, Inc. Full time

    Job OverviewThe Technical Services Manager is responsible for providing expert technical and architectural support to the salesforce via phone and/or email. This role requires travel throughout the United States and Canada, providing in-field consultation and assistance to salespeople, roofing contractors, general contractors, project managers, and other...


  • Cleveland, Ohio, United States Wright Technical Services Full time

    Wright Technical Services is a dynamic and growing organization seeking Talent Associates to join our 2025 Training Class. This exciting opportunity allows individuals to pursue technical sales or recruiting roles. Our team of high performers exceeds goals daily, striving to be better than competitors while delighting clients and enabling candidates to...


  • Cleveland, Ohio, United States Middough Inc. Full time

    About the Role:Middough Inc. is a leading professional engineering, architecture, and project solutions company providing services to a broad spectrum of Fortune 500 clients. We are seeking an experienced Technical Services Director to lead our Asset Integrity department and develop effective management strategies for project...


  • Cleveland, Ohio, United States BlueBridge Networks Full time

    Job DescriptionWe are looking for a Technical Account Manager to join our team at BlueBridge Networks in Cleveland, Ohio.This role involves managing existing customer relationships and identifying new opportunities for growth through the sale of cloud services.You will be responsible for communicating effectively with customers and providing solutions to...


  • Cleveland, Ohio, United States Cemen Tech Full time

    Job ResponsibilitiesThe Regional Equipment Maintenance Technician will be responsible for maintaining existing customer and dealer relationships, gathering customer feedback, and communicating it to the factory. They will also prepare and present training materials, understand and communicate company products and services, and provide ongoing dealer...


  • Cleveland, Ohio, United States Wright Technical Services Full time

    Job OverviewWe are seeking a highly motivated and organized Recruitment Associate to join our team at Wright Technical Services. As a key member of our recruitment team, you will play a vital role in building and maintaining a talent community aligned to specific technical skillsets.In this dynamic and fast-paced environment, you will have the opportunity to...


  • Cleveland, Ohio, United States Cleveland Institute of Art Full time

    Job OverviewCleveland Institute of Art seeks a full-time Library Assistant for Technical Services. The role involves managing the library's periodical collection, copy cataloging, and providing clerical support for acquisitions, cataloging, and processing functions.The ideal candidate will have a Bachelor's degree or equivalent experience, solid computer...


  • Cleveland, Ohio, United States Saxon Global Full time

    Job OverviewSaxon Global is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will play a vital role in ensuring the smooth operation of our endpoint services.About the RoleThe successful candidate will be responsible for monitoring and managing service desk tickets, performing remote...


  • Cleveland, Ohio, United States Lafferty Equipment Manufacturing, Inc. Full time

    Job Summary:At Lafferty Equipment Manufacturing, Inc., we are seeking a highly skilled Technical Service Specialist to join our team. This individual will be responsible for maintaining and repairing laundry and kitchen chemical equipment at customer sites. The ideal candidate will have strong technical knowledge, excellent communication skills, and the...


  • Cleveland, Ohio, United States Sparks Group Full time

    Job DescriptionCompany Overview:Our client is a leading provider of integrated security technologies. They operate in three business areas: Digital Security, Financial Platforms, and Currency Technology.Job Summary:The Field Engineer III will provide technical support to customers on operational or maintenance aspects of equipment. This includes receiving...


  • Cleveland, Ohio, United States LRSolutions, LLC Full time

    Job Title: Technical Support Representative - Customer ServiceAbout the Role:LRSolutions, LLC is seeking a skilled and experienced Technical Support Representative to join our customer service team. As a Technical Support Representative - Customer Service, you will be responsible for providing exceptional technical support to our clients, ensuring their...


  • Cleveland, Ohio, United States American Income Life AO - Jenny Kim Full time

    Job Description:As a Technical Service Representative, you'll play a vital role in ensuring our clients receive seamless and responsive technical support. Your primary responsibilities will include troubleshooting complex issues, providing detailed solutions, and maintaining accurate records of customer interactions.With our cutting-edge virtual tools and...


  • Cleveland, Ohio, United States Tech USA Full time

    About the RoleThis is an exciting opportunity for a Technical Project Manager to join Tech USA's team. As a Senior Mechanical Engineer, you will be responsible for leading the design work by discipline for all project sizes and assigning duties to staff working on projects. You will also review correspondence prepared by junior staff, actively participate in...


  • Cleveland, Ohio, United States PeopleCaddie Full time

    About the CompanyWe are PeopleCaddie, a dynamic organization seeking a talented IT Project Manager to join our team. As an IT Project Manager, you will have the opportunity to work on exciting initiatives and contribute to the growth and success of our organization.We offer a supportive environment, with opportunities for professional development and...


  • Cleveland, Ohio, United States Precision System Design Inc. Full time

    Company OverviewPrecision System Design Inc. is a leading provider of contract IT professionals to Fortune 500 companies across North America.Job DescriptionWe are seeking an experienced Technical IT Change Management Lead to join our team. As a key member of our organization, you will be responsible for managing the overall scheduling of changes and...


  • Cleveland, Ohio, United States Smiths Detection Full time

    Smiths Detection offers a rewarding career opportunity for a Technical Field Service Specialist in the Cleveland Metro area. This role requires daily travel to locations in and around the airport, troubleshooting and servicing complex electrical and electronic systems.Job Responsibilities:Troubleshoot and repair Trace, X-Ray, CT X-Ray, and Cargo Inspection...


  • Cleveland, Ohio, United States Middough Inc. Full time

    About the OpportunityWe are seeking an experienced Automation Engineering Manager to lead our team in delivering high-quality projects on time, within budget, and in compliance with industry standards.Key ResponsibilitiesDevelop project plans, coordinate team members, and ensure successful project completion.Collaborate with senior management for project...


  • Cleveland, Ohio, United States Wright Technical Services Full time

    Career Growth and Development OpportunityAt Wright Technical Services, we believe in investing in our employees' growth and development. We are seeking highly motivated individuals to join our team as Talent Associates in our 2025 Training Class. In this role, you will have the opportunity to build and maintain a talent community aligned with specific...