Technical Field Service Specialist

3 weeks ago


Cleveland, Ohio, United States Smiths Detection Full time

Smiths Detection offers a rewarding career opportunity for a Technical Field Service Specialist in the Cleveland Metro area. This role requires daily travel to locations in and around the airport, troubleshooting and servicing complex electrical and electronic systems.

Job Responsibilities:
  • Troubleshoot and repair Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment at customer sites
  • Maintain field service logs and filing systems
  • Demonstrate initiative and dedication through positive use of downtime
  • Conduct follow-up calls with customers to ensure satisfaction

This is an exciting opportunity to work on state-of-the-art solutions, develop technical knowledge, and contribute to the company's mission of making the world a safer place.

As a Technical Field Service Specialist, you will be part of a global team dedicated to delivering exceptional customer service and support. You will have the opportunity to work on a range of projects, collaborate with colleagues, and learn from experienced professionals.

The ideal candidate will possess excellent communication skills, a strong orientation towards customer focus, and the ability to multitask several projects at once. They will also be self-motivated, reliable, and accountable individuals who can lift/carry 80 lbs.



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