Business Operations Assistant
7 days ago
We are seeking a highly organized and detail-oriented Business Operations Assistant to join our team at HireCall. As a key member of our administrative staff, you will play a critical role in ensuring the smooth operation of our business.
Key Responsibilities- Claims and Billing Management
You will be responsible for following up on unpaid claims within the standard billing cycle time frame, working directly with insurance companies, healthcare providers, and patients to resolve claims and ensure timely payment.
Insurance Follow-up and ResearchYou will research and review insurance denials from reports or documents from insurance companies, verify insurance coverage and benefits, and complete and submit reconsideration requests or appeals to insurance companies.
Payment Postings and CollectionsYou will accurately post payments and handle collections on unpaid accounts, meeting production standards and maintaining strict confidentiality and HIPAA compliance.
Administrative SupportYou will provide administrative support to our team, including answering phones, responding to emails, and completing other tasks as assigned.
Requirements- Education and Experience
You must have a high school diploma or equivalent and previous experience in a medical office or billing setting, preferably with knowledge of CPT and ICD-10 codes.
Skills and QualificationsYou must have excellent English, oral and written communication skills, strong insurance follow-up skills, and the ability to work independently and meet deadlines.
Work EnvironmentYou will work in a fast-paced medical clinic environment, with a focus on providing excellent customer service and ensuring the smooth operation of our business.
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