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Senior Business Process Analyst

2 months ago

Tulsa, Oklahoma, United States The Ladders Full time
#WeAreTheLadders - Innovative career advancement platform. Focused on empowering professionals. Committed to excellence and employee growth.

POSITION OVERVIEW
The Ladders is looking for a seasoned Business Process Analyst to enhance the efficiency of our operational workflows. This role will primarily focus on the analysis and optimization of business processes using various project management tools. Candidates with experience in similar platforms will also be considered. Key responsibilities include conducting thorough business process evaluations, proposing enhancements to address inefficiencies, and collaborating with stakeholders to implement and validate process improvements.

Applicants should possess a minimum of 5 years of experience in process optimization or related fields, demonstrating a successful history of enhancing business operations and integrating technological solutions. A strong grasp of project management methodologies and software capabilities is essential, along with the ability to adapt strategies to suit diverse stakeholder needs. Exceptional communication and interpersonal skills are required to effectively collaborate across teams. Proven project management expertise is necessary to achieve results in a fast-paced environment. Relevant certifications in project management or process improvement methodologies are advantageous.

This role offers a hybrid work model, allowing flexibility in work location.

Role Responsibilities
  • Lead initiatives for process and technology enhancements by managing and prioritizing projects, including:
    • Collaborating with project sponsors to outline project scope
    • Creating detailed project timelines
    • Gathering and analyzing business requirements
    • Defining roles and responsibilities within project teams
    • Monitoring project progress and ensuring accountability
    • Developing and executing communication strategies for projects
  • Engage with complex, cross-functional teams to drive project success.
  • Oversee the project backlog, working with business leaders to prioritize and strategize for software applications.
  • Conduct comprehensive business process assessments, recommending improvements to rectify inefficiencies.
  • Evaluate system effectiveness and devise strategies for enhancing business processes.
  • Identify operational challenges that can be addressed through data analysis and propose solutions for data quality improvements.
  • Independently create and maintain analytical reports to support strategic goals.
  • Provide mentorship and guidance to junior analysts in developing their analytical skills.
  • Recommend and assist in implementing data governance frameworks.
  • Foster strong relationships with business partners and stakeholders to ensure successful project outcomes.
  • Collaborate with various departments to streamline processes and facilitate technology integration.
  • Guide and oversee the work of junior professionals to ensure project completion.
Qualifications
  • Bachelor's Degree in Business Administration, Finance, Engineering, or a related field preferred.
Experience
  • Proven experience in business analysis, project management, and change management techniques.
  • Demonstrated ability to define project requirements, conduct testing, and provide training to ensure successful project delivery.
  • Experience in advising and communicating effectively across various organizational levels.
Skills and Competencies
  • Proficient in office software and project management tools.
  • Strong written and verbal communication skills.
  • Ability to conduct meetings and present information effectively.
  • Self-motivated with the ability to adapt to changing responsibilities.
  • Strong problem-solving skills with the ability to develop innovative solutions.
  • Ability to manage multiple projects with competing deadlines.
  • Collaborative mindset with the ability to work with diverse teams.
  • Negotiation and conflict resolution skills.
  • Ability to convey technical information to non-technical audiences.
  • Proactive in identifying opportunities for improvement.
  • Understanding of economic principles and business drivers.
  • Strong analytical skills to prioritize and address business challenges.
  • Ability to work effectively under pressure and adapt to changing circumstances.
Work Environment
  • Primarily office-based with potential for remote work.
Travel Requirements
  • Occasional travel may be required for meetings and project-related activities.
The Ladders is an equal opportunity employer committed to fostering diversity and inclusion in the workplace. All qualified candidates will be considered for employment without regard to race, color, gender, sexual orientation, age, religion, national origin, disability, or any other protected status.