Medical Facilities of America Receptionist

5 days ago


Aragüés del Puerto, Huesca, United States Medical Facilities of America Full time

Job Summary: We are seeking a highly skilled and friendly Receptionist to join our team at Medical Facilities of America. As a Receptionist, you will be the first point of contact for our patients and visitors, providing a warm and welcoming environment that sets the tone for their experience with us.

Key Responsibilities:

  • Creates a warm and welcoming lobby environment by addressing visitors by name and learning about them.
  • Answers phones with a cheerful and warm greeting.
  • Makes collection calls as instructed to proactively prevent accounts from becoming delinquent.
  • Answers basic center and business office questions, escalating as needed to the appropriate person.
  • Assists with daily candidate interview schedules as needed, greeting all incoming candidates and routing them to the appropriate person for an interview or the center's Director of Human Resources.
  • Processes and distributes the center's incoming and outgoing mail.
  • Accepts and handles payments at the desk in accordance with policy and procedures.
  • Maintains the center's Patient Fund Petty Cash box.
  • Prepares, copies, and mails administrative correspondence.
  • Assists with inventory and ordering of office supplies.
  • Maintains business office filing.
  • Follows emergency protocol.
  • Maintains the confidentiality of all residents' records.
  • Reports all instances of abuse or neglect or other concerns to management.
  • Attends and participates in orientation, training, and in-service education, and staff meetings.
  • Ensures all mandatory training is completed on time.
  • Performs other duties as necessary for the successful operation of the center.

Requirements:

  • Outgoing and friendly demeanor.
  • Ability to communicate, comprehend, understand, and write messages, and follow directions.
  • Excellent verbal and written communication skills.
  • Knowledge of business office machines.
  • Computer skills with word processing software knowledge.
  • Able to work with minimal supervision.
  • Detail oriented.
  • Professional appearance and demeanor.
  • Confidence when interacting with a variety of people.


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