Support Manager

2 weeks ago

Dublin, Ohio, United States Corporate Management Group Full time

If you are an enthusiastic leader with a passion for excellence, we invite you to explore this opportunity. As the Deputy Manager, you will benefit from various work-related advantages, including provided uniforms, paid time off, meal discounts, and opportunities for career advancement.

Overview:

The Deputy Manager plays a crucial role in overseeing restaurant operations, either alongside or in the absence of the General Manager. This position requires sound judgment in daily management choices, with a commitment to upholding the Brand values and fostering a thriving environment. The focus is on cultivating a culture centered around people and guests, ensuring exceptional service and food quality while adhering to policies, procedures, and regulatory standards.

Key Responsibilities:


• Assess staffing needs; recruit and select candidates that align with job profiles


• Train, mentor, and evaluate team performance; ensure effective training systems are in place


• Delegate tasks and responsibilities


• Identify and nurture internal talent for management and leadership roles


• Treat team members with respect and dignity, regularly acknowledging and rewarding their contributions


• Ensure compliance with all applicable labor laws and regulations


• Oversee daily operations to achieve outstanding performance


• Hold the team accountable for delivering exceptional service and food quality in line with brand standards and safety requirements


• Continuously review and enhance practices to improve guest experiences


• Engage with guests and the community; address inquiries, concerns, and complaints promptly and professionally


• Maintain brand integrity by ensuring cleanliness, maintenance, and high service standards


• Collaborate with the restaurant manager to utilize management tools for analyzing operational and financial performance


• Recognize trends and implement strategies for improvement


• Concentrate on developing long-term sales growth initiatives aimed at driving profitability


• Evaluate the financial implications of decisions to safeguard the brand


• Monitor expenses and adherence to budgetary goals

The Deputy Manager will contribute to the organization by fostering an exceptional work environment through effective leadership, guidance, training, and development.

Physical Requirements:

  • Ability to remain on your feet and attentive for extended periods
  • Capability to lift up to 50 lbs. as necessary
  • Frequent use of hands and arms
  • Continuous bending, reaching, and twisting
  • Uphold strong personal appearance and uniform standards

WHY JOIN CORPORATE MANAGEMENT GROUP?

We appreciate our team members for their unwavering dedication, focus, passion, and humility. Our commitment to radical honesty fuels our strength and innovation, driving us toward excellence.

Our values are significant, and we embody them daily:

  • Care for one another and our guests
  • Do what is necessary: It is not sufficient to do your best; you must take the necessary actions
  • Prioritize culture over strategy
  • Leave things better than you found them

Virtues/Attributes: Caring, Disciplined, Competitive, Loyal, Consistent, Persistent

If you seek to be part of a community that values dedication and mutual support,

Consider this opportunity.

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