Sales Relationship Development Representative

3 weeks ago


Jacksonville, Florida, United States Ektelesi Inc Full time
Job Summary:
Ektelesi Inc is looking for a highly motivated Sales Relationship Development Representative to enhance our customer experience. This role involves directly impacting our business by driving sales and building lasting relationships with customers.

Key Responsibilities:
Build and maintain strong relationships with existing and potential customers. Proactively reach out to customers to understand their needs and preferences. Address customer inquiries and resolve issues promptly and efficiently. Identify opportunities to upsell and cross-sell products and services. Assist the sales team in generating and qualifying leads. Prepare and present sales proposals and presentations. Provide product demonstrations and training to customers. Track and manage customer accounts and sales pipelines. Provide exceptional customer service by handling inquiries, complaints, and returns. Resolve customer issues and problems in a timely and professional manner. Ensure customer satisfaction and loyalty.

Requirements:
Proven experience in sales, customer service, or a related field. Strong communication and interpersonal skills. Excellent problem-solving and decision-making abilities. Ability to work independently and as part of a team. Proficiency in CRM and sales software. Strong organizational and time management skills. A positive and enthusiastic attitude. Estimated salary: $65,000 - $85,000 per year.

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