Lead Development Representative

1 week ago

Colorado Springs Colorado, United States Concentra Full time
About the Role

We are seeking a highly motivated and results-driven Sales Development Lead to join our team at Concentra. As a key member of our sales team, you will be responsible for implementing our outbound sales strategy, focusing on prospecting and filling the field sales funnel with qualified opportunities.

Key Responsibilities
  • Initiate a high volume of prospecting and calling to identify potential clients and opportunities.
  • Effectively utilize CRM software to track activity and account information of all prospects.
  • Qualify or disqualify leads based on specific criteria, using various lead types defined by the sales organization.
  • Build rapport with prospects by offering relevant resources and understanding their needs and challenges.
  • Utilize tools such as CRM, Google, and LinkedIn to determine organizational structure, decision makers, and key influencers in the prospect organization.
  • Gather key information during conversations with decision makers to determine current needs and challenges.
  • Execute a precise contact cadence to schedule appointments with qualified prospects.
  • Consistently meet and exceed daily activity metrics in areas of leads worked, completed calls, and appointments scheduled.
  • Nurture leads effectively until they are sales-ready.
  • Learn and demonstrate a fundamental understanding of Concentra services and state regulations to clearly articulate capabilities and advantages to prospective clients.
Requirements
  • High School Diploma or GED.
  • At least one year of sales experience, preferably in a telephonic sales environment.
  • Remote work environment experience is a plus.
  • Experience in occupational health care or workers' compensation industry is a bonus.
  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
  • Ability to make decisions or solve problems using logic and critical thinking.
  • Outstanding customer service skills and ability to deal with people in a tactful and professional manner.
  • Ability to handle sensitive and confidential information in accordance with federal and state laws and company policies.
  • Self-discipline and focus to effectively manage and prioritize in an intense and high-volume business environment.
  • Strategic thinking skills, including critical thinking and ability to identify customer concerns, revenue maximization opportunities, and customer next steps.
  • Team player with a desire and ability to work in a fast-paced, goal-oriented, high-growth sales environment.
  • Demonstrated success in prospecting and ability to leverage sales automation and tools to streamline efforts.
What We Offer
  • 401(k) Retirement Plan with Employer Match.
  • Medical, Vision, Prescription, Telehealth, and Dental Plans.
  • Life and Disability Insurance.
  • Paid Time Off and Extended Illness Days Offered.
  • Colleague Referral Bonus Program.
  • Tuition Reimbursement.
  • Commuter Benefits.
  • Dependent Care Spending Account.
  • Employee Discounts.

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