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Patient Service Representative Lead
2 months ago
Welcome to CommonSpirit Health Mountain Region:
CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happenboth inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high standard of care to our employees as we do to our patients. Our 20 hospitals, emergency and urgent care centers, home care and hospice, Flight for Life Colorado TM , telehealth and over 240 physician practices and clinics offer endless opportunities Here, you can grow your career and impact the people in the communities you serve.
CommonSpirit Health is one of the nations largest nonprofit, faith-based health systems, with a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians. CommonSpirit operates more than 2,200 care sites and 140 hospitals, serving some of the most diverse communities across the nation, letting humankindness lead the way.
Overview:You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
Join our Patient Service Representative team. As a Patient Service Representative Lead you will:
- Partner with clinic leadership to assist with oversight of the patient service team.
- Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
- Offer support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
- Demonstrate personal accountability for relationship- based care, organizational mission, and core values.
Qualifications:
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
- High School Diploma or GED required.
- 2 years experience working in a healthcare setting, preferred experience in an outpatient clinic or physician office.
- Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel ,etc.
- Knowledge of medical terminology and medical insurance payers
- Attention to detail
- Critical thinking and problem solving
- Desire to work with patient populations
Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)
Your Connected Community:At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
Penrose - St. Francis Health Services is a full-service, 712-bed acute care provider in Colorado Springs comprised of Penrose Hospital, St. Francis Hospital and St. Francis Hospital - Interquest. Penrose Hospital serves as the anchor hospital of Penrose-St. Francis Health Services with 300-licensed beds and the ability to provide tertiary (high tech) medical-surgical services with an emphasis on elective and outpatient care. Established in 1890, Penrose Hospital has grown to become a major health treatment and referral center, specializing in cancer care, cardiac care, emergency trauma care and physical rehabilitation.
Its an incredible time to join us as we are a proud Magnet Hospital with designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With more than 300 days of annual sunshine, mild winters and easy-to-access recreational areas like Pikes Peak, Garden of the Gods and some of Colorados top destination resorts, you will enjoy an incredible lifestyle while having the career youve always wanted.
Our Total Reward Offerings:Be sure to consider our generous benefits as part of your overall compensation Designed with your well-being in mind, our benefits include:
- Medical
- Dental
- Vision
- 401K with generous match
- Daycare FSA that can include a company contribution
- Tuition Reimbursement
- Student Loan Forgiveness and more
View more on our benefits HERE.
Pay Range:$18.42 - $30.34 / hour
