Customer Service Representative
6 days ago
As a Customer Service Representative at Associated Bank, you will be the face of our organization, providing fast, friendly, and accurate service to our customers. This role requires strong communication skills, attention to detail, and the ability to work in a team environment.
In this position, you will be responsible for processing customer transactions, answering customer questions, and resolving issues in a timely and professional manner. You will also be expected to promote current offers and refer customers to other colleagues for assistance with financial solutions.
We are seeking a highly motivated and organized individual who is committed to delivering exceptional customer service and exceeding customer expectations. If you have a passion for working with people and are looking for a challenging and rewarding career opportunity, we encourage you to apply.
Key Responsibilities:
- Provide excellent customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
- Process customer transactions accurately and efficiently.
- Promote current offers and refer customers to other colleagues for assistance with financial solutions.
- Answer customer questions and provide information on products and services.
- Maintain a clean and organized workspace, adhering to bank policies and procedures.
Requirements
This role requires a high school diploma or equivalent combination of education and experience. We are seeking candidates with less than 2 years of demonstrated customer service skills and computer experience.
Benefits
We offer a competitive salary, as well as benefits such as retirement savings plans, paid time off, opportunities for professional development, and more. Our goal is to provide a comprehensive compensation package that meets the needs of our employees and supports their overall well-being.
Why Choose Us?
Associated Bank is a leading community bank with over 120 locations throughout Wisconsin, Illinois, and Minnesota. We value diversity and inclusion, and strive to create a workplace where all employees feel valued and respected. We believe in investing in our employees and supporting their growth and development. If you are looking for a dynamic and supportive work environment, we encourage you to join our team.
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